Receptionist Team Members

Evesham, ENG, GB, United Kingdom

Job Description

Job Ref:

BES6878

Branch:

Dumbleton Hall

Location:

Dumbleton Hall, Evesham

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Posted date:

23/12/2025

Closing date:

25/01/2026

Join our Team at Dumbleton Hall Hotel




Return to Life Lived Grand -- Help Us Bring It to Our Guests





At Dumbleton Hall, we do not simply run a hotel.

We steward a great English manor -- a place where every guest is received as the honoured guest of the family. Fires are lit, dinner is served, and life unfolds as it once did in the Golden Age of English country houses. Our team will brings this story to life every day.



We are inviting passionate, thoughtful, and character-led individuals to join us in creating an experience unlike any other in the Cotswolds.




Who We Are




Dumbleton Hall: A Manor Reborn



Set in the richest pocket of the Cotswolds, Dumbleton Hall blends heritage, romance, culture, and countryside elegance. Our story reaches back to the Holland family, the literary circles of Gaskell, Dickens, and Darwin, the Mitford sisters, and poet laureate John Betjeman. Today, we continue this tradition by offering guests a living narrative of culture and hospitality.


Our Character Place



Between Shakespeare's Stratford and Cheltenham's Gold Cup, our manor stands as the grand gateway to theatre, racing, walking country, and village life. Our interiors draw inspiration from the Belle Epoque and the 1920s, with William Morris and Frederic Leighton as artistic touchstones. Our gardens, lake, cascades, and arboretum create an Arcadian idyll where guests arrive as visitors and depart as part of the Dumbleton story.




What Makes Us Unique





Dumbleton Hall offers the

real-life Downton Abbey experience

-- layered, colourful, storied, and personal. Our unique selling proposition is built on five pillars:


Manor Life

- Rituals of welcome, firelight, garden and lake, and gracious dining.

Culture Story

- A heritage woven through literature, diplomacy, and society.

Countryside Walking

- The Winchcombe Way at our gates and historic estates all around.

Grand Tour Polish

- Refinement in service, signage, and dining.

Romance

- From moonlit gardens to weddings, honeymoons, and love stories.

Our team members are custodians of these values -- shaping every touchpoint, from arrival to farewell.




What Makes us so Special






Each of rooms have amazing views of the grounds and Cotswolds The Hall is unique in its decor and history. We are Team who work together to build memoires for our guests and our team. We all have the same goal and help each other to be successful.

If you take pride in your craft, generosity, and genuine hospitality, you will thrive here.




What It Means to Work at Dumbleton Hall





To work at Dumbleton Hall is to bring the

Honoured Guest Manifesto

to life:


You welcome guests by name. You anticipate needs without intrusion. You offer service that feels personal, cultured, and effortless. You help create moments -- fireside, garden-side, tableside -- that feel grand yet warmly human.

Every role, front or back of house, contributes to the story we tell.




Events, Culture, and the Spirit of the Cotswolds





Dumbleton Hall is the country seat for England's richest cultural arc. From the Cheltenham Festival and Gold Cup to the Royal Shakespeare Company and the region's finest estates, we turn the Cotswolds calendar into memorable guest experiences. Our team plays an essential part in bringing these to life.




Who We're Looking For





We welcome individuals who are:


Warm, articulate, and genuinely guest-focused Inspired by heritage, storytelling, and countryside hospitality Detail-oriented, polished, and proud of their work Eager to develop their craft in service, dining, housekeeping, guest experience, events, and more Excited to join a growing team reshaping a manor house into the Gem of the Cotswolds

Hospitality experience is valuable but not essential -- the right character matters most.




Why Join Us?




Be part of a landmark transformation of one of the Cotswolds' grandest manor houses Work with a team inspired by culture, quality, and guest delight Grow your skills within a storied English estate environment Contribute to experiences that guests will remember for life Enjoy staff benefits, training, growth pathways, and the privilege of working in a historic, romantic, extraordinary setting



Return to Life Lived Grand -- in Your Career





If you want to be part of a house that cherishes its heritage, celebrates its people, and delights every guest who walks through its doors, we would love to hear from you.


Join us at Dumbleton Hall and help shape the next chapter of our story



About Us





Dumbleton Hall Hotel is an impressive traditional Cotswold Manor House set in 19 acres of private gardens and woodland with its own lake.



Dumbleton Hall is based on the border of Gloucestershire and Worcestershire between the towns of Evesham and Tewkesbury.



The towns of Cheltenham, Worcester and Stratford-upon-Avon are only a short drive away. The Hotel is located in a peaceful setting and yet is also conveniently only 7 miles from junction 9 of the M5 and just minutes from the A46.



The hotel has spectacular views in all directions; over the Cotswold hills and across the Vale of Evesham.


We truly believe our people are our biggest asset and to reflect that we offer:




Competitive salaries - dependant on experience Access to complimentary Mental Health Wellbeing services 50% off all Bespoke Hotel Stays, 25% off for family and friends 50% off all Food Beverage during Bespoke Hotel Stays A range of local in-house benefits * many more!

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Job Detail

  • Job Id
    JD4443285
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Evesham, ENG, GB, United Kingdom
  • Education
    Not mentioned