Receptionist/administration Assistant

Rugby, ENG, GB, United Kingdom

Job Description

Rugby District Administrator





Rugby District Children & Family Centres are a friendly welcoming service who work together with our partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances. The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: Coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination; Provision of a range of stay, play and learn opportunities Service, locality and community development.



We are seeking to recruit an enthusiastic Administrator who will support our team at our Children and Family Centres which are based in Rugby District across our three Children and Family Centres: Claremont, Boughton Leigh and Long Lawford. You will be required to work across all three centres.


The post we are seeking to fill is for an Administrator working 30 hours per week, over 4 days, on a Monday, Wednesday, Thursday and Friday. Start time 8.30am; finish time 4.30pm. The salary band is 24,651 - 25,401 with candidates starting at the bottom of the scale (FTE for 36.25 hours per week), the pro rata equivalent for 30 hours per week is 20,400.





If you have any questions about the role please contact: Sara Rattenbury 07525804766 (Mon-Weds only)



Roles and responsibilities specific to this post:



The role of the Administrator will be to provide a friendly welcome to families and colleagues coming into the centre in person and on the phone. You would use local knowledge of the community and early help provision to signpost families to relevant support. As a member of a wider admin team across the district you would work together with the team to share ideas and solutions and offer a consistent approach. You would offer this support through a variety of means including: virtual platforms, by phone, and in person. All of our work is all about making the biggest impact during the best window of opportunity in a child's life.





Objectives of Service:



You will be a member of the wider admin team working across the Rugby District Group of Children and Family Centres. We are looking to appoint an experienced administrator who

can work efficiently and effectively to deliver a range of administrative tasks.





The administrator is the touchstone of the service and the first point of contact in the Children and Family Centre. You need to be confident with good communication skills. You will be exceptionally organised, ensuring that reporting systems are followed and data is collected and input.



The Children and Family Centre staff team, led by a Children's Services Manager, includes our Administrators, Early Years' Practitioners, Volunteer Co-ordinator and our team of volunteers. We also work in partnership with a range of other services to support families including but not exclusive to Family Support Workers, Health Visitors, Midwives, Family Information Service, Parenting Project and Speech and Language therapists, who all bringing a rich mix of experience and skills to the work of each centre.



Job specific requirements:



It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:


Highly proficient in all Microsoft packages Being able to confidently input information on a database - training will be provided Use of Outlook to diary meetings, room bookings with various partner agencies and schedule tasks, accuracy is essential Dealing with information which is highly confidential, knowledge of GDPR Helping to maintain mailing lists and databases Meeting deadlines Able to handle a varied workload Confidence in communicating effectively with both internal and external audiences and our local community Confident to open and close the premises, this includes as a lone worker There are some physical aspects to the role, for example unpacking and storing items delivered, transportation of items across centres Flexibility, for example, we may ask you to change the centre you are working from in the event of staff illness or annual leave




When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and : this should be done with an understanding of the context of the service described.



Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.


Pay & Reward FrameworkWe know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.


For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.


Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.


Benefits
Workplace Offer: What it means for you



The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working.


Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance. The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer

T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.


Our basis and values


Reference number: 21379
Location: Rugby
Locality: Rugby District
Contract type: Permanent
Hours: 30
Salary: 24,651 - 25,401 FTE (20,400 - 21,021 pro rata)
Closing Date: 25 August 2025
Interview Date: TBC

Benefits


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Discounts at 100's of retailers
Employee suggestion scheme
Company pension
Employee Assistance Programme

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Job Detail

  • Job Id
    JD3419540
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Rugby, ENG, GB, United Kingdom
  • Education
    Not mentioned