Job Description

Medical Receptionist/Admin Team Member

Work Pattern:

This is a part-time position, working

Monday, Tuesday and Friday from 13:30 to 18:30 15.00hrs per week

The successful candidate will be responsible for handling calls, dealing with general enquiries and processing prescription requests. You will also provide administrative support to our clinical staff and help with general office tasks.

Key Responsibilities:

- Handle incoming calls and address patient enquiries.

- Process prescription requests efficiently and accurately.

- Use Windows, Vision, and Docman software to keep track of patient records and appointments.

- Provide administrative support to clinical staff, including scheduling, correspondence, and record-keeping.

- Contribute to general office tasks to ensure a smooth running of the practice.

We are seeking a dedicated and motivated individual to join our team as a Medical Receptionist/Admin Team Member.

Work as part of a friendly supportive Team and be a Team player

Enjoy contact with and assisting members of the public and health care professionals either on the phone or face to face

Be an excellent communicator written and verbal

Have a professional approach

Work to protocol, training will be given

Have good computer skills and willing to learn various IT systems

Have an understanding of the data protection act and patient confidentiality

Be able to work under pressure at times of high demand

Potential candidates should have a calm and friendly manner with excellent communication skills to speak to patients both face to face and over the telephone. You will work as part of a team in this busy environment and should be reliable, conscientious and great at multi-tasking. Previous experience is preferred but not essential as full training will be provided.

Job Type: Part-time

Pay: From 12.94 per hour

Benefits:

Company pension On-site parking Sick pay
Experience:

Administrative: 1 year (required)
Work Location: In person