Job Description

Patient Services/Admin Support

About us:

Sonia Morgan Podiatry is an established podiatry practice based in St Annes, having opened our fantastic premises in August 2021. Due to an upcoming retirement, we are looking for a reliable and experienced part-time member of our Patient Services team, being part of the wider team delivering first-class podiatry services to our clients. It is a very busy Practice and the hours, initially, would be around 16 per week but you will need to offer flexibility to cover absences, additional clinic hours and unexpected situations. Working hours are likely to increase over time in line with the needs of the Practice and increased clinic availability.

About you:

You will have good inter-personal skills and a can-do attitude. Our clients want to be met and greeted by someone who is polite, professional and helpful, so you will need to provide them with great service in person, over the phone or in writing, including email. You will have an eye for detail with good numeracy and literacy skills, be well-organised and able to work effectively whilst under pressure. You must be IT-literate and you will need a working knowledge of the Microsoft Office suite and be experienced and comfortable working with IT systems in general (for example, the Practice's patient management system). You must be willing to learn about our business and to be an advocate of it - our reputation is key to our success!

It would be very helpful to your application and during the course of your work with us if you were to have had some experience of working in a medical environment.

Preference will be given to candidates who are located in the vicinity of the Practice.

Could I ask that if you are interested in working with us and you apply through the site, please ensure that you also:

- include a covering letter

- ensure that your CV is included

- complete the assessment questions

We won't be taking forward applications that do not comply with this request.

Thanks for your interest.

Likely Working Schedule:

The clinic runs from Monday to Friday 08:00 - 17:00 (19:00 on Tuesdays) with alternate Saturday mornings; the working schedule of 16 hours may be allocated across any of those days/times but, in practice, there would be a regular schedule; as stated, however, we do need someone who can be flexible.

5.6 weeks annual leave (inclusive of Bank Holiday) pro rated against hours worked.

Job Types: Part-time, Permanent, Zero hours contract

Pay: From 12.21 per hour

Expected hours: No less than 16 per week

Benefits:

Company pension Employee discount Free parking On-site parking Store discount
Experience:

a customer-facing role: 3 years (required)
Work Location: In person