Job Description

Company Overview

Pennant Surgery is a dedicated healthcare provider located in Holywell, Flintshire. We are committed to delivering high-quality medical services to our patients through a team of skilled professionals and efficient administrative support.

Summary

We are seeking a Receptionist/Administrator to join our team at Pennant Surgery. In this role, you will be the first point of contact for our patients, providing essential administrative support and ensuring a welcoming environment. Your contributions will help us maintain our commitment to excellent patient care.

We currently have an opportunity for Temporary Part Time Receptionist/Administrator to join ASAP at our small and friendly GP surgery in Holywell. This role is up to 21 hours per week plus an expectation to do overtime when required, to cover annual leave and absence where necessary. The applicant must be confident, dedicated and strong communicator with excellent telephone etiquette.

Post is for 3 months contract.

Please apply only you are able to join within 1-2 weeks.

Pay scale: National minimum wage applies

Experience not required.

Responsibilities

Greet patients and visitors warmly, providing exceptional customer service. Manage incoming calls and inquiries with professionalism and courtesy. Schedule appointments and maintain the appointment calendar efficiently. Perform data entry tasks accurately to ensure patient records are up-to-date. Assist with administrative duties such as filing, scanning, and organizing documents. Handle correspondence and communications effectively within the office. Support the medical staff with clerical tasks as needed.

Requirements

Excellent phone etiquette and communication skills. Strong organizational skills with attention to detail. Ability to handle multiple tasks in a fast-paced environment.
If you are passionate about providing excellent service in a healthcare setting, we invite you to apply for this position at Pennant Surgery today!

Job Types: Temporary, Fixed term contract
Contract length: 3 months

Pay: 12.21 per hour

Expected hours: 21 per week

Benefits:

On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 29/05/2025
Reference ID: Receptionist/ Administrator (3 month's Fixed term contract)
Expected start date: 02/06/2025