Job Description

We have a vacancy for a receptionist to work within a busy medical practice in Irvine. We are looking for someone that is enthusiastic, highly motivated, will fit well into our team and will work hard to provide an excellent administrative service to our patients and our GPs. Duties will include a large volume of call handling, front desk reception and various ad hoc administrative responsibilities.

Requirements for the job include:-

Proven office and administration experience; Excellent communication and interpersonal skills; Ability to manage patient records and scheduling appointment book efficiently; Familiarity with medical terminology and healthcare procedures would be advantageous.
Prior knowledge of working in a medical environment, as well as use of EMIS/Docman would be beneficial, although not essential, and on the job training will be provided and continuous to the successful candidate. The main priority is the ability to communicate well with our patients.

Although this is a full time post, we will also consider part-time hours for the right candidate and hours of work will vary between 8.00am - 6.00pm, to fit in with the working rota each week.

Applications should be made in writing including a current CV and should be sent to Deborah.Boyd2@aapct.scot.nhs.uk

Please only apply if you have a minimum of 3 years' call handling and reception experience. Without this, your application will not be considered.

Unfortunately, only short listed candidates will be contacted. if you have not heard from us within 4 weeks after the closing date please assume that your application has been unsuccessful on this occasion.

Job Types: Full-time, Part-time, Permanent

Pay: 12.24 per hour

Expected hours: 24 - 37.5 per week

Benefits:

Company pension
Schedule:

Monday to Friday
Experience:

call handling: 3 years (required) customer service: 3 years (preferred) front desk reception: 3 years (required)
Work Location: In person

Application deadline: 21/07/2025
Reference ID: DB/FT/MEDREC25