Job Description

Job Overview

We are seeking a detail-oriented and motivated Receptionist & Customer Service Assistant to join our dynamic team to be the first point of contact for visitors and customers. This is a key role in a busy fast paced environment, suitable for someone who is organised, perusable and confident with both face-to-face and phone/email communication.

Responsibilities

Greet and assist visitors, clients and delivery personnel in a welcoming and professional manner, Answer and direct incoming calls and respond to emails efficiently Handle phone inquiries with professionalism and excellent phone etiquette. Handle customer service queries, orders and follow ups. Submit orders received into Sage and ERP Liaise with internal departments to support smooth daily operations Ensure confidentiality and professionalism at all times Collaborate with team members to streamline administrative processes.

Qualifications

Previous experience in a clerical or administrative role is preferred. Proficiency in Sage 50 and or Sage 200 is desired. Strong organisational skills with an ability to manage multiple tasks efficiently. Excellent attention to detail and accuracy in data entry. Good communication skills, both written and verbal. Ability to work independently as well as part of a team. Familiarity with office procedures and practices.
Job Types: Temporary, Fixed term contract

Pay: 25,500.00-26,500.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Schedule:

Monday to Friday
Education:

A-Level or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative : 2 years (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Application deadline: 28/05/2025
Reference ID: Office Admin