Job Description

Recharge Controller

Type: Permanent, Full-time

Working hours: Mon - Fri, 8am - 5pm.

Normanton

Job Function: To ensure the smooth, efficient and cost-effective running of recharge recovery.

Reporting to: Operations Manager.

Liaising with: Customers, Internal and External Workshops, Managers.

The ideal candidate will have good attention to detail and the ability to work in a busy environment is essential.

Responsibilities:

Compiling and processing damage recharges. Forwarding charges on to a large portfolio of customers in a timely and sensitive manner. Ensuring that costs are chased up and finalised to maximise cost recovery. Liaising with both internal depot managers, but also external workshops and body shops to confirm cost of repairs. Where required, it will also involve negotiating costs with body shops/workshops to ensure most cost-effective repairs for our customer. Liaising with our customers to chase up for purchase orders to ensure that cost of damages are recovered in a timely fashion. Dealing with any queries relating to recharges. Follow company's Employee handbook policies and procedures. Any other duties requested by your Manager.
Requirements:

Prior experience of controlling damage recharge or demonstrable experience. At least 2 years' Experience in an admin role. Business standard IT skills, including Microsoft Outlook. Good analytical skills. Excellent communication and customer care skills.
Job Types: Full-time, Permanent

Pay: 26,990.00 per year

Benefits:

Company pension Cycle to work scheme Free parking Life insurance Referral programme
Work Location: In person