Job Description

Salary
29,079 to 34,210 (dependent on experience)
Contract type
Permanent
Hours
Full Time
Location
Poole, Dorset, England
Location description
Hybrid working, with 3 days per week in the office (min).
Closing Date
07-08-2025
Reference
19996
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About us
Our purpose is simple: to save lives at sea. At the heart of the RNLI are thousands of dedicated people whose passion, talent, and kindness have supported our lifesaving mission for over 200 years. Recognising the incredible contributions of our volunteers, supporters, and staff is vitally important to us -- their commitment is what makes saving lives possible.
We now have an exciting opportunity for a Recognition Coordinator to join our team. Based within the Volunteering Development and Inclusion team, this role will be central to how we acknowledge and celebrate the amazing difference our people make every day. You'll play a key role in delivering and developing our approach to recognition, helping to shape and improve how we thank, celebrate, and support those who make our work possible.
Some of the benefits

• Salary 29,079 to 34,210 (dependent on experience)
• Flexible working
• 26 days' annual leave plus Bank Holidays
• Outstanding pension scheme (contributions of up to 16% of basic salary)
• Life assurance

Your role
As Recognition Coordinator you will assist on all areas of recognition for our volunteers, supporters and staff. You'll also be our first point of contact for the organisation concerning RNLI awards and while the role is based at our Support Centre in Poole, it will involve dealing with a wide range of stakeholders across the organisation. In this role you will also:

• Support the process from nominations of awards through to dispatch.
• Accurately maintain data in our systems and provide reports on long service.
• Prepare certificates and awards on behalf of Trustees, the Executive Team, and Senior Leadership Team.
• Provide stock control to ensure the team has appropriate materials/awards for packing and posting awards.
• Support the Recognition Adviser with the organisation of annual events.

About you
To be our next Recognition Coordinator you will need:

• The ability to work well with a wide variety of stakeholders cross the organisation.
• Experience of coordination, administration and have high attention to detail.
• Exceptional communication skills, both written and verbal, with an inclusive approach.
• The ability to prioritise a busy and varied workload.

An understanding of volunteering or previous experience of working in another charity would be helpful, but is not essential.
To apply for this Volunteer Recognition Coordinator job in Poole, please use the apply button shown below.
Safeguarding
The RNLI is committed to safeguarding; protecting a person's health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.