Job Description

Description

Eager to explore new possibilities in the legal field? If so we are seeking a Small Claims Handler to join our Recoveries Team.



The purpose of the Small Claims Litigator is to effectively manage a portfolio of Delegated (DA) litigated cases where a Defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement.

Benefits:

25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Hybrid working - (Working only 1 day in the office) Simply Health Care Cash Plan Pension Contribution based 5% Employee / 3% Employer

Key Accountabilities

Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI's and SLA's are achieved. Effective management of the litigation process to ensure KPI's and SLA's are achieved: Adhering to all Court deadlines Drafting of court documents Liaising with the policyholder and other witnesses including drafting witness statements. Applying for judgment Negotiation of quantum on appropriate cases Ensuring prompt payment of damages and costs by the defendant. Instructing enforcement Effective use of the case management system to ensure: Reserving and all other key information is accurate and updated in a timely manner. Critical dates are met All actions/strategies are documented by way of a file note All documents in the history are clearly labelled. Delivering quality work, as a minimum meeting audit benchmark standards. Driving own personal development. Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale.
Working Hours

35 hours per week

Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.

Primary location for this role is Parklands, Bolton. This is a hybrid role working 1 day in the offce and 4 days from home.

Experience, Skills and Qualifications

Experience of working in a legal environment. Preferably experience of quantum negotiations. Demonstrate experience of and the ability to: Work to set deadlines Deal with calls and enquiries from customers, suppliers and/or the public Organise and prioritise their workload Work as part of a team IT literate: proficient in use of Microsoft Office packages (Excel and Word) Excellent listening and verbal communication skills Ability to remain calm under pressure Ability to take constructive feedback and set personal goals for continuous improvement.
Values



Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;



Keoghs values

We are connected

We are Dynamic

We are Innovative

We succeed together

Benefits

Davies Incentive Programme 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

About Keoghs

Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.