Job Description

About us

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As part of Benefits and Exchequer Services an opportunity has arisen for a high calibre, motivated and customer focused person to join our Recovery Team to assist with the collection and recovery of council tax, non-domestic rates and BID Levy.

The role

Reporting directly to the Recovery Team Leader, the post holder will assist a busy team to effectively deliver Benefits & Exchequer Services that are of the highest standards, cost effective and efficient.


Hours of work are Monday to Friday 9am-5pm

What's needed?

An ability to handle figures and other data quickly and accurately is essential, as is the ability to deal courteously and effectively with our customers. You must be able to demonstrate that you can deal with challenging behaviour in a calm and professional manner.


Applicants should have:


Experience working within a revenues, legal, financial or debt collection establishment.

A good standard of education

Excellent communication skills

A good track record of working under pressure and achieving deadlines

Previous experience of working within a debt recovery environment would be beneficial as would knowledge of council tax and non-domestic rating law.

Benefits

As well as a competitive salary, working for us means you get:


26 days annual holiday - raising to 31 after 5 years of service (pro-rata) Access to our attractive and competitive benefits package Access to our Health & Wellbeing Programme Flexible working

Key Dates & Further Information

If further information is required please contact Sarah Pye: [email protected]


The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.


In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of?employment. Sponsorship is

not

available for this role; therefore, you must have the right to work in the UK to be eligible for appointment.


Warrington Borough Council is a Disability Confident employer