Job Description

We have an exciting role on offer within our Public Health Service as a Recovery Housing Caseworker.


About Us


Working within Middlesbrough Council, our team supports individuals experiencing challenges related to substance use, domestic abuse, and homelessness.


This role provides flexible, trauma-informed advice and assistance around housing to those engaged with the drug and alcohol treatment service. While knowledge of substance use services is desirable, it is not essential -- a comprehensive training package will be provided to the successful candidate.


Key Responsibilities Include:

Delivering a timely, proactive, trauma-informed service to help individuals make informed choices to meet their support needs.

Managing a caseload of individuals experiencing housing crises, ensuring systematic progress and minimising the duration of each crisis.

Interviewing applicants who approach the Council with housing needs, identifying actions to prevent homelessness and support them in remaining in their current accommodation or exploring alternative options.

Conducting statutory homelessness assessments in line with legislation, including eligibility, priority need, and intentional homelessness.

Creating and maintaining Personal Housing Plans (PHPs) tailored to individual circumstances, ensuring timely completion of agreed actions.

Keeping up-to-date with homelessness legislation, case law, government guidance, and local housing options including the rental sector and Choice Based Lettings. Supporting tenants with defence forms for Section 21 and other court proceedings, and attending court where appropriate.

Building and maintaining relationships with partners and providers, attending multi-agency meetings as required.

Conducting home visits within and outside the borough to investigate household circumstances.

Recording and monitoring data in line with policies, procedures, and statutory reporting requirements.

Participating in a duty rota, contributing to triage, assessment, and signposting tasks.

Working flexibly, including evenings, weekends, and some bank holidays, as part of a rota.


What We're Looking For:

Excellent communication and interpersonal skills Ability to build rapport quickly Resilience and adaptability.

A genuine passion for helping others and commitment to professional development. Strong organisational skills and the ability to prioritise workload Teamwork and collaboration skills.


Please note, this is a fixed term contact until 31st March 2026.


A Full UK Driving Licence, access to a vehicle, and business insurance are essential.


If this is you, this may be the opportunity you are looking for!


In return we can offer

Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year. Excellent pension plus top-up options. Staff networks run by our staff for our staff. Flexible working (dependent on job role). Electric car lease scheme. Cycle to work scheme. Employee benefits portal including Wellbeing and Employee Assistance Programme. Staff lottery. Travel and car parking schemes. Ongoing training and development opportunities. Fantastic career progression opportunities and lots more!

If you would like to talk through this opportunity further, please contact Nicole Maughan on nicole_maughan@middlesbrough.gov.uk


The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.



Telephone:

01642 727088

recruitment@middlesbrough.gov.uk