Job Description

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About The Role

Are you an Enthusiastic, Organised Individual Ready to Deliver Excellent Customer Service Across the East Kent Colleges Group? If so, Join us as Recreational Assistant.

East Kent Colleges Group are seeking to appoint a Recreational Assistant to join our team at Canterbury. You will provide outstanding customer service across a wide array of services.



In your role you will be part of a close-knit team working for lettings and sports centre supporting various sports centre bookings, lettings, events and long term bookings.

Key Details:

Hours per week: 32 (flexible rota over 7 days including some weekends and evenings)

Salary: 21,024

Contract until: 31 July 2026

Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:

Generous Annual Leave

- 24 days FTE per annum +5 days after 5 years

Learning and Development Opportunities

- 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression-1 in 3 roles are filled internally

Exclusive Discounts & Perks

- Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery

Flexible Personal Leave

- Time off for your child's first day at nursery or school, moving homes and for interviews

Wellbeing

and Health Support

- Generous sick pay, counselling services, discounted gym membership at Canterbury College

Culture and Recognition

- Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030

Competitive Pension Scheme

- 18% employer contribution




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About You

We are seeking to appoint an enthusiastic, customer-focused individual who takes pride in delivering a warm and welcoming experience. You will be approachable, confident and an excellent communicator, with experience in a highly guest-focused role and a genuine passion for great service.



This is a varied and people-facing role where no two days are the same. You will thrive in a busy environment, enjoy supporting others, and be motivated by making a positive difference to every visitor's experience.

You will:

Deliver outstanding customer service to students, staff and visitors Be approachable, friendly and professional at all times Communicate confidently and effectively with a wide range of people Remain calm under pressure and adapt to changing demands Hold a First Aid qualification (or be willing to work towards one) Have an understanding of, or interest in, working within a college environment Take pride in creating a safe, supportive and welcoming space
No need to spend time updating your CV. Simply click Apply and complete our short application form. You can save your progress as you go, and we will review all applications and respond to every candidate after the closing date.



If you would like an informal chat about the role, or have any questions, please email

jobs@ekcgroup.ac.uk

.


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About Us

Outstanding Ofsted Provider

East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted.

Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles.



As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.



It is a criminal offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so.



If you are successful in being shortlisted to interview, your suitability to work with children and vulnerable adults will be explored as part of the interview process.

Commitment to Equality, Diversity and Inclusion

East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.



We are proud to hold the

Positive About Disability Award

and are a

Disability Confident Employer

. This confirms our commitment to interviewing all applicants who declare that they have a disability and who meet the essential criteria outlined in the person specification. With any successful candidate, we will explore any reasonable adjustments to a role due to a health needs or disability.



Similarly, we have a commitment to

Care Leavers (Care Covenant Pledge)

and to current or previous

Armed Forces personnel (Armed Forces Covenant Pledge)

with a commitment to interview applicants who meet the positions essential criteria and who have declared this on their application.



We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.



We do not engage with agencies for permanent staff and have an in-house recruitment team.