Job Description

Recruitment and Compliance Officer

Department: People

Reporting To: Head of Recruitment

Part Time: 10 Hours a week : 13.00 p/h

As the Recruitment and Compliance Officer you are primarily responsible for compliance and onboarding, and support with recruitment. You will play a vital role in ensuring the smooth, compliant onboarding of new employees into Unique Senior Care. This includes ensuring that all pre-employment checks and records meet the standards of the Care Quality Commission (CQC), UK employment law, and our internal policies.


This is a hands-on, detail-focused role that supports safe recruitment practices across the organisation. You'll ensure every new team member starts their journey with Unique Senior Care feeling informed, welcomed, and set up for success. You'll also work closely with colleagues across recruitment, HR, and operational teams to maintain high standards of data accuracy, compliance, and candidate care.

Key Responsibilities

Recruitment Compliance & Onboarding

Ensure all new starter files are fully compliant with CQC regulations, Safer Recruitment practices, and UK employment law Respond to new enquires and complete pre-screen interviews Process DBS/Police Checks, conduct ID and Right to Work verifications, and maintain timely, accurate records Manage the completion and submission of employment references as part of pre-employment screening Set up and maintain employee records on the ATS and Care Planner system Create high-quality Caregiver profiles and ensure they are shared with relevant teams ahead of start dates Track recruitment KPIs including Time to Hire and escalate risks to hiring timelines as needed Prepare and distribute new starter packs and ensure excellent onboarding communications Issue withdrawal letters in a timely, professional manner where required

Systems & Record Keeping

Maintain up-to-date, audit-ready employee files both electronically and on internal systems Ensure data integrity across the ATS, Care Planner, and other HR platforms Regularly review documentation to ensure ongoing compliance and readiness for internal or external audits

Candidate & Employee Support

Provide clear, accurate, and timely support to new and existing employees throughout the recruitment process Respond to incoming recruitment and HR enquiries by phone, email, or in person Actively promote the Refer a Friend scheme and support other recruitment initiatives Collaborate with recruitment, HR, and operational colleagues to ensure a seamless onboarding experience

Essential Skills

Experience in a recruitment or compliance administration role Good understanding of safer recruitment checks including DBS, Right to Work, and reference checks Familiarity with CQC standards and recruitment regulations in the care sector Proficient with applicant tracking systems (ATS), HRIS, or care planning systems High level of accuracy, organisation, and attention to detail Excellent written and verbal communication skills Ability to manage competing priorities and meet deadlines Strong sense of confidentiality, discretion, and professionalism A proactive, collaborative approach to working across teams Willingness to undergo a Disclosure and Barring Service (DBS) check

Desirable Skills

Previous experience in a health or social care environment Working knowledge of Care Planner or similar care management platforms Experience in onboarding or HR coordination roles

Compliance, Data & GDPR Responsibilities

All staff are expected to manage data responsibly and in compliance with GDPR and Unique Senior Care's internal policies. This includes maintaining confidentiality, safeguarding sensitive personal data, and following best practices in data storage and access.

Performance & Continuous Improvement

All team members are expected to contribute to continuous improvement through professional development, feedback, and high-quality service delivery.

Continuous Professional Development (CPD)

All staff are encouraged to engage in continuous professional development to enhance their knowledge, skills, and performance. This includes identifying training needs, participating in ongoing learning activities, and applying new knowledge to improve service quality. Managers are responsible for supporting their teams in accessing relevant CPD opportunities and embedding learning into everyday practice.

Our Mission

To be recognised locally as the outstanding provider of home care services, by always ensuring that we put people above all else.

Our Values

Our values shape who we are and how we work. We want like-minded individuals who share our mission to care with compassion and to strive for continuous improvement.

ASPIRE to Inspire:

Accountable:

Act with honesty and integrity at all times.

Support:

Engage and support both clients and colleagues.

Person Centred:

Value each person as an individual.

Involve and Include:

Use a 'you said, we did' approach to feedback.

Respect and Dignity:

Honour the uniqueness of every client and colleague.

Excellence:

Listen, value, and innovate to improve the future.

Respect and Dignity:

Honour the uniqueness of every client and colleague. *

Excellence:

Listen, value, and innovate to improve the future.