Job Description

We are Step Change Outsourcing - a specialist outsource contact centre, based in Stevenage, Hertfordshire. With our team of 200 people, we have all the expertise of a big contact centre with the personal care of a small business.

Our business was founded in 2009, and since then we have established ourselves as experts in delivering sales, retention and customer experience campaigns on the phone and online.

We work with some of the UK's leading brands and pride ourselves on delivering exceptional results through our skilled and dedicated team.

Everything we do is centred around creating the very best outcomes for our clients and their customers and because we look for the right attitude and mindset when we're recruiting we also have an energetic and fun team, who create a great place to work.

Our culture is fast, energetic and ethical. We want to do good business, and we have a winning mind-set in everything we do

SCO is recruiting a Recruitment Executive to join our growing Recruitment team to support the recruitment of a number of roles within our business as it continues its expansion. Working for the Head of Recruitment you will gain valuable experience in the fast-moving and exciting sector of telecommunications.

This role would suit someone with well-developed communication skills who has some previous experience in recruitment or high-volume administration, or someone who has worked for a recruitment agency looking to develop their career in house in recruitment.

Main responsibilities include:

Drafting and uploading job adverts to well known external job boards, tracking potential candidates using these online tools Reviewing applications and identifying suitable candidates to move to the next stage of the process Conducting competency based interviews with candidates Managing communication with candidates, responding to queries and providing updates on their application/pre-employment status Conducting screening interviews with candidates over the phone as well as first interviews face to face Working collaboratively with our HR department to process high volume of pre-employment documents, including references, right to work checks and DBS checks, ensuring accuracy and completeness Managing the administration of our World Class On Boarding programme to track and manage candidate journeys, ensuring a positive experience for applicants and data integrity. Supporting our small but very busy department with other requirements, such as operations admin, as necessary.

About You

Essential Requirements

GCSE Maths & English grade C/5 or above Strong organisational skills with the ability to management multiple tasks simultaneously Excellent written and verbal communication skills Attention to detail Ability to thrive in a fast paced environment, and meet tight deadlines Flexible and able to take initiative Competent user of Microsoft Office, including Excel, Outlook and Word. Excellent time keeping and personal presentation

Desirable

Previous experience in recruitment, especially managing a high volume of vacancies and conducting competency based interviews

What's in it for you?

Company Pension Scheme Employee Assistance Programme Employee discounts Free parking Subsidised canteen 28 days holiday including Bank Holidays
Job Types: Full-time, Permanent

Pay: 28,000.00-32,000.00 per year

Benefits:

Canteen Company events Company pension Employee discount Free parking On-site parking Profit sharing Referral programme
Work Location: In person