Job Description

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Position Details

Human Resources - Central Staff Hub

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range \xc2\xa334,980 to \xc2\xa344,263, with potential progression once in post to \xc2\xa346,974

Grade 7

Full Time Fixed Term contract up to 2 years

Closing date: 3 March 2024

We believe there is no such thing as a \'typical\' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is one of our values. You can find out more about our work to create a fairer university for everyone .

Background

The Recruitment Team Leader role is pivotal to the HR Function and provides support to the central recruitment team. The purpose of the role is to oversee the work of the recruitment team, engage with multiple stakeholders and ensure end to end recruitment transactions are appropriately delivered against the agreed service and quality standards. The role will also take a lead on driving process improvements across our recruitment activities and driving innovation in our approaches to attracting the best people to work at the University

Reporting into the Recruitment Manager, within the Central Staff Hub, the role will coordinate a team of Recruitment advisors and coordinators.

Role Summary

This role operates within an integrated HR Services function, supporting colleagues across HR in delivering services to the University.

• To provide, review and continually improve recruitment transactional solutions to meet customer needs.
• To work with stakeholders to provide advice, guidance and training on recruitment best practice in line with University policies, recruitment strategies and initiatives.
• Design, develop and monitor service standards relating to recruitment outputs.
• Manage and support the HR Recruitment team in meeting all service requirements through effective customer service focus and work allocation/planning.
• Support the development of Recruitment Advisors and Recruitment coordinators through training, 1:1 coaching and PDR\'s.
• Support wider Recruitment project work, linking in with key internal and external stakeholders.
• Identifying opportunities for continuous improvement and innovation across recruitment outputs and services.

Main Duties

To ensure Recruitment transactional requirements are met effectively through business focused customer service solutions, using the most appropriate processes and resources.
Managing the team activities including:

• Recruitment end to end process facilitation and administration.
• To advise colleagues on system activity or University policy and procedures when required.
• First point of escalation for complex queries, cases and outcomes for the wider HR community.
• Producing and analysing reports to effectively drive team activity, structure and deliverables. Managing and monitoring team performance to ensure consistency in approach and a people centred approach is embedded.
• Coach and develop team members to increase recruitment technical competence and capability.
• Manage and deliver end to end high profile central recruitment campaigns,
• uUtilisinge innovative methods to attract, engage and select key talent.
• Supporting with the production and delivery of all strategic recruitment reports for external parties to include; Home Office, University Executive Board and Freedom of Information requests.
• Work in partnership with Team Leader peers across HR to ensure collaborative working.
• Contribute to the development and implementation of Recruitment/HR systems to ensure an effective user experience for managers and candidates.
• Monitoring and reviewing performance SLAs\' and KPIs individually and as a team.
• Horizon scanning of external market to assess changes, opportunities and developments for wider implementation.
• Support colleagues with the creation of the guidance documents/intranet/workarounds for systems and ensure process maps remain up to date.
• Ensuring the values and behaviours framework is active within the office and being followed by individuals.

Person Specification or Required Knowledge, Skills, Qualifications, Experience

• Significant practical experience in recruitment team management.
• Demonstrable operational recruitment knowledge and experience of operating within a shared service environment.
• Strong working knowledge and application of up to date employment legislation.
• Demonstrable experience of working in a complex environment with multiple stakeholders internal to HR and external.
• Proven experience of using applicant tracking software and human resources information systems.
• Experience of process and service improvement methodologies and practical implementation.
• Experience of delivering or supporting complex or high profile recruitment campaigns.
• Demonstrable experience of utilising social media platforms to enhance recruitment campaigns and activity.
• Strong communication and influencing skills required across all levels.
• Experience of driving change across embedded ways of working by championing preferred ways of working.
• Demonstrable experience of implementing operational activity that links directly into key recruitment and HR strategies.
• Desirable experience of the recruitment applicant tracking system, Oracle Recruit.
• Desirable experience of working in partnership with recruitment /advertising agencies .

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the

Informal enquiries to Natasha Dunne , email: N.P.Dunne@bham.ac.uk

University of Birmingham