Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Refrigeration Service Engineer (Static Site-Based)

To provide comprehensive refrigeration engineering services including maintenance, repair, and technical support for retail refrigeration systems. Participate in emergency response coverage and contribute to on-site project delivery and continuous improvement initiatives.

Main Duties and Responsibilities include:

This is a site-based (static) role, supporting all refrigeration assets within the Clients estate.



Perform preventive maintenance, diagnostics, and repairs on all types of retail refrigeration equipment including CO2, glycol, and A2L systems. Conduct scheduled and reactive maintenance work to ensure optimal system performance and compliance with regulations. Respond to emergency and non-emergency callouts as part of your working shift. Create and maintain detailed service reports, technical documentation, and F-Gas logs in accordance with regulatory requirements. Ensure all engineering work is completed in compliance with health and safety regulations and company procedures. Communicate effectively with store management and customers regarding service requirements and system status. Support on-site project installations, refurbishments, and commissioning activities when required. Identify and report opportunities for system improvements and energy efficiency enhancements. Maintain accurate records of parts usage and support on-site stock requirements for critical components. Assist in the preparation of quotations for additional on-site reactive works and small projects. Provide technical input and recommendations for equipment upgrades and replacements. Collaborate with the service team to meet KPI targets for planned preventive maintenance and reactive response times. Stay current with new refrigeration technologies, regulations, and best practices through ongoing professional development. Troubleshoot complex technical issues using systematic diagnostic approaches. Support training and knowledge sharing initiatives within the engineering team.

ESSENTIAL SKILLS AND QUALIFICATIONS:

Extensive hands-on experience in retail refrigeration service and maintenance operations. Strong technical knowledge of commercial refrigeration systems, controls, and equipment. Proven ability to diagnose and resolve complex refrigeration system faults. Experience working independently with minimal supervision while maintaining high quality standards. Good understanding of customer service requirements in retail environments. Practical problem-solving approach with attention to detail. Strong communication skills for interacting with customers and colleagues. Flexibility to work overtime and participate in emergency standby duties. Working knowledge of Microsoft Office applications including Excel and Word. Time Served Refrigeration Engineer qualification. CITB Safety Passport. City & Guilds 2078 / 2079 F-Gas Refrigerant Handling certification. City & Guilds 207 - Refrigeration & Air Conditioning. NVQ Level 1, 2 & 3 - Refrigeration & Air Conditioning. Pressure Testing Competency certification. Manufacturer-specific compressor training courses. Controls and strategy experience. Product training on commercial chillers beneficial.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.