Job Description

Do you want to make a difference to the lives of refugees, asylum seekers and vulnerable migrants? You could help them to draw on their own strengths to cope with crisis and to rebuild their lives. The British Red Cross is a volunteer led organisation and the UK's largest independent provider of services and support for refugees and people seeking asylum. We are looking for enthusiastic volunteers to help support refugees, asylum seekers and vulnerable migrants to adjust to life in a new country. This could be giving advice on how to access services, providing emotional support, helping with our group work, or giving emergency support at our drop-in centres. We would like you to: - Be available on a regular weekly basis. - Be able to volunteer two mornings each week, on Tuesdays and Thursdays, from 10am to 1pm. - Commit to volunteering for at least 12 months. Due to the nature of this role we are only able to accept applications from female applicants. We're sorry but at the moment we can't always host 15 - 17 year olds, do get in touch and we can let you know what other suitable opportunities there may be near you. We would be particularly interested to hear from you if you are (or have been) an asylum seeker or refugee. Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We want volunteering to be accessible to everyone. Health and Safety Statement We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. If you have any questions before applying, please contact us at [volunteerrecruitment@redcross.org.uk](url)

Why we want you: Are you passionate about supporting people in crisis? We are looking for enthusiastic Project Volunteers who enjoy being part of a supportive team. You will be friendly and welcoming, and keen to get involved in our diverse service and activities. You will enjoy working with people face to face in a multi-cultural environment. Our Refugee Support Project Volunteers help to make people feel comfortable and engaged with the services we provide by providing emotional support. This can be a distressing time and we aim to ease the process of adjusting to life in a new country through resilience and empowerment.

Tasks: Showing people where to find local services they need


Helping the team to set up and help to run group work activities



Supporting the team with some administrative tasks



Use your Red Cross training to give emotional support to people



Skills: Strong communication skills and empathetic about the situation and needs of refugees, asylum seekers and vulnerable migrants


Able to volunteer in a multicultural environment



Good teamwork skills and a willingness to support where needed



Speak English; knowledge of another language would be helpful (particularly one used in the current local refugee population)



Emotionally resilient as you may need to deal with challenging or difficult situations



Keep the people we support at the heart of what you do



Benefits: Meet new people and be part of a supportive and inclusive team


A great opportunity to develop your existing skills and gain new ones



All training and induction for the role (there is no charge for training)



Reasonable pre-agreed travel expenses for the role including for attending training



An opportunity to be part of the world's largest humanitarian organisation and the knowledge that you are making a difference to people's lives