Job Description

Who are we?

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

In 2025 we have have commissioned 7 new care homes across the UK, with similar fast growth planned for 2026 and beyond. As such, we are very pleased to be hiring for a

Regional Director

to lead our currently operational and future homes in the Midlands, to include Lichfield, Hatton, Telford and Lincoln.

The

Regional Director

will have genuine passion for the care industry and creativity to help drive the business forward. They will effectively lead from the front, managing and motivating their General Managers to support and develop their teams to deliver the best possible care to each and every resident.

We are looking for someone with vision, creativity and determination who can hit the ground running.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role:

The

Regional Director

will ensure the business is run to meet company occupancy targets and that agreed objectives are achieved and in line with company requirements.

Management of General Managers, ensuring that they are aware of their responsibilities.

Monitoring their performance, ensuring they meet company requirements, Health & Social Care Act Regulations and that they follow and implement Crystal Care Collections policies, procedures and the Governance Pathway.

Responsibilities:

To evaluate key areas of the business, continuously identifying improvements on profitability, e.g., occupancy, sickness/absence, staff retention/turnover. To promote the Crystal Care brand through the implementation and evaluation of sales and marketing activities. To identify trends in the business where cost savings can be made and make recommendations to the management team at regular meetings. To carry out monthly performance reviews with your team of General Managers. To be responsible for the General Managers performance in meeting company policies and procedures, e.g., quality assurance audits, sickness policy, complaints and financial management etc. To assist with the design, implementation and monitoring of effective personal development plans for General Managers. To conduct monthly audit reviews for your group of homes. To monitor expenses incurred by your General Managers. To adhere to the guidelines laid down by the CQC. To inspire motivate and lead your team of managers

Desirable Skills/Experience:

Experienced Care Home Manager Experience of business management/planning Has achieved or working toward L5 NVQ or other relevant postgraduate qualification IT literate / Planning and organisational skills Excellent people skills / Team player / Positive Outlook Able to spend nights away when required The ability to work extended and flexible hours when required

Salary:

Negotiable

Start Date:

January 2026
This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!

Job Types: Full-time, Permanent

Pay: From 75,000.00 per year

Benefits:

Company events Free parking On-site parking Work from home
Work Location: In person