Job Description

Company Description
Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland.

As part of the IPM team, you will be responsible for delivering a full suite of Facilities Management services to a varied portfolio of clients, including pension companies, property owners, and private individuals.
In this role, you will manage a portfolio of approximately 16 properties, overseeing a service charge budget of up to 1.5 million. You will be required to carry out monthly visits to each property.
Key elements of your role will include.

• Organise the procurement of appropriate maintenance and service contracts for managed assets, selecting appropriate contractors ensuring these are SafeContractor approved, collaborating with the Procurement Team where appropriate.
• Ensuring full Health & Safety compliance for our clients at site level and using online systems.
• Client, landlord and tenant liaison and engagement.
• Setting, managing, and achieving budget targets.
• Participating in business development.
• Consider the economic life of the plant and building fabric on site and, where appropriate, procure and review a programme and costs for the necessary future replacement considering environmental impact and performance.
• Where required, ensuring appropriate contracts are in place for planned preventative maintenance covering the unique requirements of properties under management.
• Maintain a record of all contracts which are in force on each of the sites under management, ensuring the details are recorded using online systems and updated whenever changes occur.

Qualifications

• The ideal candidate will be a highly organised individual with excellent customer service, organisational and time management skills.
• Previous experience of managing FM services across a significant property portfolio. In this role you will be managing circa 16 properties, managing a service charge budget of up to 1.5 million.
• Experience of managing multiple schedules is required.
• Excellent communication skills (both written and verbal).
• Experience in Health & Safety compliance is essential.
• NEBOSH/IOSH qualifications are desirable.
• Experience using software similar to RiskWise and/or Vantify is desirable.

Additional Information
Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010.
At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.
Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation. We also value diverse experience and neurodiversity.
We are not engaging with recruitment agencies at this time. Unsolicited CVs will not be considered and treated as gifts.

Skills Required