Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Global Food Program Lead EMEA position. This role is a critical leadership position within the organisation, focusing on transforming food delivery programs across the Europe, Middle East, and Africa region. The position requires a blend of project management expertise, knowledge of the food industry, and strong leadership skills. The role will directly support the Global Food Service Account lead and utilise the regional resources from within the account and the JLL COP teams.

Key Responsibilities:

Strategic Leadership and Program Management:

Collaborate with the Global Lead to identify, prioritise, and implement strategic initiatives that align with organisational goals. Lead cross-functional programming in the planning, execution, and evaluation of large-scale initiatives across multiple EMEA regions. Develop comprehensive project plans that include timelines, resource allocation, budgets, and risk management strategies. Monitor project progress, ensure adherence to deadlines and quality standards, and provide regular status updates to senior leadership.

Food Service Operations and Safety:

Drive the overall safety culture and embed it in all aspects of food program operations. Ensure compliance with relevant food safety regulations and industry standards across all project activities. Develop and implement operational procedures and performance measures to ensure simplification, accuracy of work methods, reliability of systems, and consistency.

Stakeholder Management and Communication:

Develop multi-level relationships with customers and JLL teams, supporting stakeholder needs in change management and implementation. Cultivate, influence, and maintain relationships with key stakeholders across the EMEA region. Support the Global Lead in thought leadership efforts to elevate the firm's position as a subject matter expert in workplace food service.

Data Analysis and Reporting:

Analyse complex data and generate insights to inform decision-making and improve program outcomes. Support the development of dashboards to monitor, report, reflect, and optimise food programs, ensuring total visibility of cost management.

Innovation and Continuous Improvement:

Identify opportunities for process improvement and innovation within global food programs. Stay abreast of industry trends and best practices, incorporating them into program strategies.

Travel and Regional Support:

Travel internationally as required to oversee project implementation and build relationships with regional teams. Provide on-site support and guidance to ensure successful program execution across diverse locations.

Qualifications and skills:

Essential:

Bachelor's degree in Business Administration, Food Service Management, or related field or work experience that matches the ambition of the organisation and the skills of the role Minimum of 8 years of experience in project or program management, with at least 4 years in a leadership role within the food service or hospitality industry Proven track record of successfully managing complex, multi-regional projects with budgets exceeding $1 million Demonstrated expertise in food safety regulations and industry standards across EMEA region Strong analytical skills with proficiency in data analysis and visualisation tools (Power BI, Tableau) Excellent communication and presentation skills, with the ability to influence senior stakeholders Fluency in English; proficiency in at least one other European language

Desired:

Experience working with global brands or multinational corporations Knowledge of workplace trends and their impact on food service operations Certifications in project management (PMP, PRINCE2) or food safety (HACCP) Experience with change management methodologies (e.g., ADKAR, Kotter's 8-Step Change Model) Familiarity with sustainability practices in food service operations

Technical Skills:

Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with project management software (e.g., Microsoft Project, Asana, Jira) Understanding of data analytics and business intelligence tools

Personal Attributes:

Strategic thinker with a strong business acumen Adaptable and resilient, able to work effectively in a fast-paced, changing environment Culturally sensitive with experience working in diverse, international settings Proactive problem-solver with a continuous improvement mindset

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.