Job Description

Position: Regional Operations Manager


Contract Type: Permanent - 37.5 hours


Location: Northwest


Shift: Monday-Friday


Join the UK's premier parcel delivery company


What you'll do:


You will take operational leadership and budget responsibility for managing a safe and efficient operation across a geographical region of the UK. You will focus on service provision and operating cost management through effective management of assets, people, and contractors. You will develop the site management teams within the region, supporting the Regional Director(s) and, as part of the Network Leadership Team, execute the overall operational objectives set by the Executive SMT. You will also interact with all support functions and assist the Commercial Team to develop and gain new business as appropriate.


Key Role Responsibilities:

Takes operational leadership and budget responsibility for managing a safe and efficient operation for the Area. Builds management team to exercise appropriate controls of all operational Pickup & Delivery (PuD) activity Responsible for the overall annual performance of the operation within the area, including achievement of agreed internal and customer KPIs, delivering operation budget and other internal KPIs (e.g. safety, operational, employee related etc.). Ensure all sites within the Area monitor & achieve all internal audits. Ensure all corporate sites in the Area have a formal meeting to discuss cost, service, staff, etc. AOB Ensures the operation complies with company regulations & local statutory obligations & legislation regarding Safety, Health & Quality. Analyses and understands risks and takes action/ensures measures are put in place to reduce or eliminate them Manage the overall approach to resource planning and management, ensuring that processes are in place, teams are recruited, assessed, trained and resources are planned to meet the forecasted volume and managed to achieve optimum performance Support development of overall Operations plan and ensure execution of plan Establishes effective cost control mechanisms to ensure delivery of overall cost budget for the area Support business development / account management on contractual and commercial issues and customer renewal planning. Define, agree, and implement relevant actions to close gaps that have been identified Ensure timely reporting processes are in place and corrective actions are taken for performance deviation(s) against the annual plan. Demonstrate an active leadership style, taking full responsibility for driving an engagement culture in the operation Leverage HR processes and tools to encourage and support the growth and development of individuals Responsibility for recruiting and developing team and managing performance within local guidelines, with resource support as appropriate
What We Can Offer You:


We're proud to offer a workplace where everyone can thrive. Here's what you can expect:

Annual Leave: At least 28 days of annual leave (including Bank Holidays). Career Progression Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
What We're Looking For

Extensive experience of the UK Logistics, Parcels and Mail market extensive experience in senior operational leadership roles At least 8 years relevant experience Manages and leads teams through expertise in most or all areas within operations Excellent knowledge of the UK parcels / mail / logistics delivery market CPC licence preferred, but not essential
At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.



We are Evri. Where everyone is welcome



We're excited for the future. Let's deliver it together.



Reference Number: HER1153979-4014126



Location: Northwest