Job Description

Values - Depot Manager

- Materials Handling

As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are:


Entrepreneurship Courage Respect Friendliness

Summary

A highly visible role that manages the Operations business within a given area of responsibility (AoR) within the UK.


A senior leader within the Operations team who, in close conjunction with the Customer Service Director - Aprolis UK, leads and develops all aspects of the Operations business

You will be responsible for the ongoing commercial and operational management of a range of areas, specifically:

Health, Safety & Environment

Across the agreed regional area of responsibility

Recruitment and retention

+ Lead, support and develop the recruitment and retention of people within AoR
+ Lead an approach of development and opportunity within AoR

Sales

+ Close support of the sales team in the objective of retention, growth and new business

Customer Service

+ Ensure customer experience is of the highest order

Financial

+ Creation and achievement of operations budget

Business Systems - Operations

+ Ensure the use and understanding of business systems is a high priority

Quality Standards

+ Maintain processes inline with quality standards

Acquisition support

+ Direct support to the CEO / COO in the post-acquisition process
+ Direct and indirect support of businesses that have been acquired.

Compliance

+ Audit and support functions

Profit

+ Budget / Target achievement
+ Budget creation

Person Specification:

Highly involved and visible at all levels An abundance of drive & gravitas, with an inclusive yet strong management style. Ability to understand different company (within the group) strategies and areas of focus. Ability to meet challenging deadlines, across multiple projects. Ability to manage competing demands. Excellent Interpersonal skills Good communication skills both written and verbal. Enthusiastic and flexible approach * High Level of confidentiality and accuracy.