Job Description

Regional Retail Manager | Charity / Not-for-Profit Sector
Yorkshire & Greater Manchester | Full-Time, Fixed Term Contract (12 months - potential to extend or become permanent) | 35,000 per annum + Company Car + benefits
Lead multi-site retail operations for a purpose-led, national charity. Tide Partnership is working with a respected national charity to appoint a Regional Retail Manager to lead a high-performing portfolio of charity shops across Yorkshire and Greater Manchester.
You'll play a key role in driving commercial success across your region -- inspiring shop teams, improving performance, and ensuring every store delivers an outstanding customer and donor experience.
You'll work closely with the Retail Operations Manager and a team of Shop Managers and Volunteers, providing coaching, leadership, and operational guidance to achieve ambitious income and engagement goals.
It's a brilliant fit for someone confident in leading through people, balancing commercial focus with compassion, and motivating diverse teams to deliver results in a values-driven environment.
What You'll Be Doing
Overseeing retail operations across a designated regional portfolio
Coaching and developing Shop Managers to achieve income, profit, and compliance targets
Supporting shops with merchandising, stock management, and visual presentation
Recruiting, training, and inspiring staff and volunteers
Monitoring budgets and performance, producing reports, and driving continuous improvement
Promoting operational excellence, safeguarding, and health & safety compliance
Fostering a culture of inclusion, teamwork, and positive community engagement
Key Responsibilities
Achieve agreed regional income and expenditure targets
Lead, motivate, and performance-manage shop teams
Identify under-performance and implement improvement plans
Develop and embed consistent retail standards across all locations
Support new site openings and contribute to future retail growth plans
What You'll Get
up to 35,000 per annum
28 days' annual leave + Bank Holidays
Stakeholder pension scheme (up to 8% matched contributions)
Access to a bespoke Management Development Programme
Free, confidential counselling service
Home-based working with regional travel expenses covered
Company car provided (once available
What You'll Need to Succeed
Retail management experience, including multi-site management
Proven ability to recruit, train and develop teams
Strong commercial acumen and experience managing P&L budgets
Excellent communication, negotiation and people skills
Competent IT skills (MS Office)
Flexible, resilient and values-driven approach
Experience in charity retail is advantageous, though strong commercial experience from mainstream retail will also be considered.
Travel Requirements
Due to the nature of the role and organisation, the successful candidate will need to travel approximately three days per week across the Yorkshire and Greater Manchester region. A valid driving licence is required. Travel expenses will be covered, and a company car will be available once transferred from the current postholder.
About Tide
Tide Partnership is acting as a Recruitment Consultancy for this vacancy. Tide Partnership Ltd is registered in England & Wales (12788363) and is an Equal Opportunities Employer. Please refer to our for details on how we process your data.

Skills Required