Job Description

Regional Retail Manager - North (Field Based)
Full-Time, Permanent -40 Hours per Week Competitive Salary, Company Car + Excellent Benefits
About Company Shop Group
At Company Shop Group (CSG) - part of Biffa - we're the UK's leading redistributor of surplus food and household products. We take excess stock from the biggest retailers and manufacturers and turn it into something positive: affordable shopping for our members, support for communities, and a healthier planet.
We're growing, and we're on the lookout for a passionate and experienced Regional Manager to lead our Northern retail estate of superstores.
The Role
As Regional Manager - North, you'll take full ownership of the performance, compliance and development of stores across your region. You'll inspire and lead high-performing teams, deliver outstanding customer experience, and drive improvements that create real impact.
You'll report to the Head of Retail and be a key player in supporting retail growth, innovation and excellence across the business.
Key Responsibilities

• Lead, develop and support Store Managers across multiple sites
• Drive store performance to meet or exceed KPIs and business goals
• Ensure compliance with all legal, safety and operational standards
• Analyse store data and lead improvement planning
• Work closely with central functions (HR, L&D, Estates, Supply Chain)
• Build strong partnerships with external stakeholders (e.g., Ocado)
• Oversee audits, action plans, store standards and training completion
• Support new store openings, recruitment, and people development
• Lead by example with a member-first, people-focused approach
• Travel regularly within the UK, including overnight stays as required

Requirements
What We're Looking For

• Proven experience managing multi-site retail operations
• Strong leadership, coaching and team development skills
• Strategic thinker with commercial awareness and problem-solving ability
• Excellent communication and stakeholder management
• Passion for retail, sustainability, and social impact
• Flexible and proactive - happy to travel and adapt to business needs

Benefits
What You'll Get in Return

• Competitive salary (discussed on application)
• Company Shop membership for you + 10 nominees
• Great benefits including:

-Free fruit Fridays, subsidised canteen, free tea & coffee
-Employee Assistance Programme - Grocery Aid
-UK fuel card discount, Cycle 2 Work scheme, Costco membership
-Death in service benefit and contributory pension

• A values-led role with real purpose and community impact
• A supportive, collaborative and forward-thinking team culture

Location & Hours

• Field-based across the Northern Region covering Renfrew (Scotland), Bradford, Washington, Darlington, Grimsby, Middleton, St. Helen's and our Head office at Wentworth Barnsley.
• 40 hours per week | Core hours: 8:00am-5:30pm
• Flexibility required to match store operating times (6am-11pm range)
• This role includes participation in an on-call rota and will require occasional weekend and out-of-hours work. Flexibility is essential to meet the needs of the team and ensure service continuity.

Apply Today
If you're a passionate retail leader who's ready to make a difference -- to people, the planet and performance -- apply now and join a good business doing great things!