Job Description

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What we do at KatKin

For uncompromising cat parents who want the best, KatKin goes hardcore for cat health. We make the UK's most popular fresh cat food: 100% human-quality meat, gently cooked, and frozen for freshness.


Where the competition cuts corners, catfishes customers and puts profits over health, we put cat wellbeing first. No shortcuts. No secret recipes. We're cutting the fluff, thinking fresh and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise.


Having started as a two person team in 2019, founders Brett and Nikki have grown KatKin from a small startup to a leading pet-food industry disruptor, kick-starting a new category of healthier cat food in the UK - "Fresh". Our vet formulated, science backed recipes are now delivered to 60,000+ cats UK wide, and counting.

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The Role

Our Direct Sales team attends the UKs most exciting events, festivals, and cat shows. We deliver brand activations to strike up conversations with cat parents, share our mission, and sign them up to kickstart their journey to better cat health.


As our Sales Team Leader in Manchester, you'll be right at the centre of building KatKin's very first regional Direct Sales team from the ground up. Building on the huge success of our London team (launched 2024), you will have open access to our proven sales playbook, alongside extensive, daily support from our London team - both in person and online.


This is your team to grow; as well as making your own sales, you'll take full ownership of nurturing your team of freelance Brand Ambassadors (often creatives and actors, or any charismatic cat enthusiast looking for a meaningful side hustle) - assisting, training and empowering them to reach their best.


You'll be tasked with boosting sales performance (customer acquisition and retention), managing set ups and breakdowns, solving problems as they happen, and making sure that every member of the team is well looked after and motivated.


This is a high impact role, with an opportunity to build a team around you.


6 month FTC, with expectation to progress to permanent contract on completion.

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Key ownership areas

Coaching

- boost performance through hands-on training and mentorship.

Recognition

- celebrate success, making sure our BAs are recognised and rewarded for their hard work.

Lead from the front

- make your own sales on shift, and lead the team by example.

Foster culture

- build an inclusive and motivated team culture, where each team member is connected to our mission of improving cats lives.

Performance tracking

- use available data to track performance and offer targeted help to each individual.

Logistics management

- set up and break down events / brand activations (organise contractors where necessary), keeping our stand looking on point for every shift.

Rota

- make sure that every shift is filled with the correct number of BAs.

Lead Sales Excursions

- work with our Events Co-ordinators to plan sales trips, and travel with the team to oversee them.

Socials

- fill our calendar with regular socials for the team. Daily sales reporting (Google Sheets)
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Who we are looking for:

Scrappy mentalit

y - you're keen to get stuck into all aspects of working in your team, helping to overcome obstacles and make the best of every opportunity.

Highly organised

- you're a multi-tasker who delivers on deadlines.

People person

- you get a kick out of motivating others and seeing them succeed.

Target focussed

- you're driven to meet and exceed expectations.

Quick thinking

- you jump on problems, and find solutions quickly. 1+ years of face to face sales experience is essential. Management/leadership experience is a plus. A clean UK driver's license is a plus.

Working Patterns

Full time (5 days per week), working a mix of weekdays and weekends (in line with key event bookings) Hybrid - 1 day WFH, 4 days in the field Monthly office day at our central office in London (expensed)
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What We Offer

Competitive salary and bonus structure Regular team & company socials 25 days annual leave (pro rata), bank holidays, plus your birthday off Macbook Pro
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To Apply

To apply, please send your CV and Cover Letter to george.howard@katkin.com

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About us

We aim to encourage a culture where people can be themselves and be valued for their strengths. We're proud to be an equal opportunity employer, and actively encourage applications from all backgrounds. At KatKin we celebrate differences, and everything that makes our colleagues unique, by upholding an inclusive environment in which we can all thrive.



We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact

terrie

@katkin.com