Job Description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Regional Support Manager to join our Scotland region.



We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.



As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

As the

Regional Support Manager

, you'll be the go-to partner to the Operations Director--powering performance and delivery excellence across our

Out of Home (OOH), To-Door, and PUDO

networks, plus our nationwide

newspaper and magazine

distribution.


Lead the charge at our

Depots

, ensuring smooth operations, lightning-fast turnarounds, and customer-obsessed service. This is your chance to shape the future of parcel logistics across an entire region, with the backing of

InPost's smart tech and unstoppable growth

.


You'll help us

deliver excellence across depots

, manage key customer relationships, boost performance through data and innovation, and bring operational change to life--fast. From leading health & safety compliance to optimizing budgets and driving commercial success, you'll be a hands-on force for operational brilliance.


Think: project management with purpose, leadership that energizes, and logistics that never stop evolving.

Location:

Inpost Distribution, East Avenue, Linwood, Paisley, PA1 2FD.

Shift Pattern:

Monday - Friday (Flexibility is required)

Hours:

08.00am - 16.30pm (Flexibility required) based on 40hrs per week

Salary:55,000 - 60,000 + Car allowance and Benefits package (depending upon experience)

What you'll own:

Driving performance across regional hubs and depots Supporting major logistics, delivery and service operations Partnering on commercial success and SLA delivery Leading change, people, compliance, and continuous improvement Championing a safe, scalable and customer-first culture Playing a key role in InPost's bold growth journey This is more than operations--it's making modern delivery smarter, greener, and faster. Ready to deliver?

What we need from you:

Logistics & Operations Expertise

Proven experience in

multi-site logistics, supply chain, or parcel delivery operations

(ideally in fast-paced, high-volume environments).


Solid understanding of

final mile

,

trunking

, and

locker/PUDO networks

.


Background in managing

performance KPIs

,

service levels

, and

operational improvements

across depots or hubs.

People & Leadership Skills

Experience

leading, motivating and mentoring teams

--including depot managers and frontline staff


A natural change agent--comfortable with

managing change at pace

, influencing stakeholders, and building strong team culture.


Able to

model ethical, collaborative, and performance-driven leadership

.

Commercial & Financial Acumen

Ability to

partner with commercial teams

, support client service delivery, and represent operations in client meetings.


Strong grasp of

budgeting

and financial planning (bottom-up), with a track record of delivering

cost control and efficiency gains

.

Project & Stakeholder Management

Experienced in

delivering operational change initiatives

, with strong project management capabilities.


Confident collaborating cross-functionally with

Finance, HR, HSE, Facilities, and senior leadership

.

HR & Compliance Knowledge

Solid understanding of

HR policies

,

employee relations

, and

legal compliance

in the workplace.

Health, Safety & Environmental Compliance

Strong track record ensuring

HSE compliance

in logistics or depot settings.


Knowledge of

UK health & safety legislation

, and a commitment to creating a safe, compliant, and well-trained workforce.

Tech & Data Orientation

Comfort with

data analysis

to drive performance insights and depot improvements.


Familiarity with

tech-enabled logistics

or automated locker networks is a plus.

Mobility & Flexibility

Willingness and ability to

travel frequently across the region

to support depot visits, audits, and performance coaching.

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.


Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.


At InPost, we love uniqueness. Our strength is our people.


We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.