Job Description

Registered Care Manager

Location: Handsworth Wood, Birmingham

15-Bedded Residential Service

CareTech is a person-centred care company that provides quality care to children and adults. We enable children, young people, and adults with complex needs to make their own life choices and to develop confidence and independence to live, learn, thrive, and engage, building a better future.

We refer to this as Extraordinary Days, Every Day.

We have a new opening for an

experienced registered care manager

to oversee our adult residential service. Within these services, we support individuals requiring various levels of support around both learning difficulties, mental health, and other diagnoses. We are providing individuals with practical and emotional support, enabling them to have fulfilled lives, gain further independence, and achieve positive outcomes. You will need to have proven experience of working in a similar environment and position.

Main duties and responsibilities:

Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service. Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account of that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical, and emotional needs. Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place and plans are put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to senior managers regarding the contract monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external agencies as appropriate, and ensure that contact between the staff team and those agencies is conducted in a professional manner. Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, policies, and procedures, and do other pieces of managerial work as required. Participate, as required, in the formulation of budgets to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures and Statutory Authorities. Be accountable for the management of the home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the area's on-call management system as required. Ensure that the home is run in accordance with good health & safety practices and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the company's disciplinary & grievance processes, as required, including involvement in investigations and the chairing of disciplinary hearings if need be. Ensure that all staff within the home are aware of, and adhere to, CareTech's policy & procedures and have involvement in the review and revision of these and other company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.

Experience & Qualifications:

Previous experience at a management level is essential The desire and commitment to achieve high standards of safeguarding Experience of working with CQC Health & Social Care Adults Diploma Level 3 and 5 Leadership & Management

Personal Characteristics:

Experience in supporting adults with challenging behaviour, learning disabilities, and/or mental health issues The ability to keep calm under pressure The confidence to work alone or as part of a team. Excellent communication skills The passion to work with vulnerable adults The desire and commitment to achieve high standards of safeguarding.

Company Values

Friendly Positive Empowering Person-Centred Innovative

Rewards & Benefits

Industry Standard Benefits As a member of the CareTech leadership team, you will participate in a

Management Incentive Plan

that will enable you to share in the long-term success of the company. + Blue Light Discount Card Career progression within the company CareTech Foundation: Opportunity to apply for family and friend grants

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.


If you have not heard from us within 14 days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.


T&C's paid following the successful completion of a 6-month probationary period

Birmingham - Registered Care Manager [SYS-20064]