Are you an experienced domiciliary manager in the North East and want to work for an employer who will support and encourage you?
We are currently recruiting for an experienced and motivated
Domiciliary Manager
to support the delivery and growth of our high-quality domiciliary care services in Newcastle. This is a fantastic opportunity to join a supportive and committed team, with a focus on maintaining regulatory standards, enhancing care delivery, and leading staff development.
The successful candidate will work closely with the Registered Manager and play a key role in ensuring compliance with
CQC
regulations. You will oversee day-to-day operations, contribute to audits and quality assurance processes, and provide leadership and support to care staff and clients.
Key Responsibilities:
Support and grow the service
ensuring compliance with regulations
Build and maintain strong relationships with care staff and clients
Liaise with social workers and community teams to support business continuity and growth
Oversee quality assurance systems, audits, and spot checks
Complete care plans, risk assessments, staff competencies, and supervisions
Assist in covering management duties during absences or leave
Cover care calls when necessary to ensure service continuity
Appropriately manage and respond to complaints, incidents, and concerns
Essential Requirements:
Registered with
CQC
as a manager
Hold a
Level 5 Health and Social Care Management Qualification
, or a
Level 4
with a willingness to work towards Level 5
A minimum of
1 year of management experience in domiciliary care
Strong knowledge of
care regulations and quality standards
Excellent written and verbal communication skills
Proficient in
Microsoft Office
(Word, Excel, PowerPoint) and internal care systems
Ability to work independently and proactively
Exceptional organisational and problem-solving skills
Benefits:
Company pension scheme
On-site parking
Company events
Supportive team environment
Career development opportunities
Skills / Qualifications:
Leadership and team supervision in domiciliary care
Knowledge of CIW regulations and care quality standards
Risk Assesments
Care Planning
striong verbal and written communication
liason with external agencies and community teams
proficient in microsoft office 365 and internal key systems
Registered Manager
Level 4 or 5 Health and Social Care Management
Minimum 1 year management experience in domiciliary care
Job Types: Full-time, Permanent
Pay: 60,000.00 per year
Schedule:
Day shift
Monday to Friday
Experience:
running a GOOD domiciliary company in the North East: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
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