Job Description

All staff have a duty to conform to the following:

Equality, Diversity and Inclusion (ED&I)

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons - it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team, and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions (workplace) Regulations 1999

Other statutory legislation which may be brought to the post holder's attention

Confidentiality

The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of the organisation's outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.

At this organisation, we continually strive to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide a full induction programme, and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and work effectively with others to clearly define values, direction and policies impacting upon care delivery

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED CT codes to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within organisation and local practice policies and regional directives, ensuring protocols are always adhered to.

Security

The security of the organisation is the responsibility of all personnel. The post holder must ensure they always remain vigilant and report any suspicious activity immediately to their line manager

Under no circumstances are staff to share the codes for the door locks with anyone and are to ensure that restricted areas remain effectively secured. Likewise, password controls are to be maintained and are not to be shared.

Professional conduct

All staff are required to dress appropriately for their role.

Leave

All personnel are entitled to take leave. Line managers are to ensure all their staff are afforded the opportunity to take a minimum of [insert number] days' leave each year and should be encouraged to take all their leave entitlement.

Public holidays will be calculated on a pro-rated basis dependent on the number of hours worked.

Primary key responsibilities

The Nursing Associate is to undertake the following key responsibilities in delivering health services:

a. Delivery of high quality, compassionate care while undertaking specific clinical and care tasks under the direction of a nominated individual with a focus on promoting good health and independence

b. To provide high-quality holistic and person-centred care to individuals

c. To provide routine care to patients as required in accordance with clinical based evidence, NICE and the NSF

d. To provide wound care, dressings and other clinical tasks as required

e. To work as part of the organisation's MDT to provide and monitor care, under direct or indirect supervision

f. To improve safety and quality of care at every opportunity

g. To contribute to the delivery of integrated care

h. To work with the organisation's MDT to ensure delivery of nursing associate duties to complement existing workforce

i. To work with a supervisor to take responsibility for developing own clinical competence, leadership and reflective practice skills within the workplace

j. To provide support and supervision to training nursing associates, healthcare assistants, apprentices and those on learning assignments/placements as required

k. To support registered nurses to enable them to be able to focus on the more complex clinical care.

l. To develop relationships across the MDT to support integration of the role across health and social care including primary care, secondary care and mental health

m. To perform and record clinical observations such as blood pressure, temperature, respirations and pulse

n. After undertaking additional training, to provide flu vaccinations, ECGs and venepuncture and other relevant clinical tasks as required by the organisation in line with the competencies of the role

o. To promote health and wellbeing to all patients, for example undertaking the NHS health check

p. To care for individuals with dementia, mental health conditions and learning disabilities

q. To provide wound care (ulcer/Doppler etc.) to patients

r. To provide support during minor operations as required

s. To advise patients on general healthcare and promote self-management where appropriate, including signposting patients to personalised care colleagues and local community and voluntary sector services

t. To communicate proactively and effectively with all MDT colleagues attending and contributing to meetings as required

u. To maintain accurate and contemporaneous patient health records ensuring that clinical data is appropriately recorded with SNOMED CT codes

v. To process pathology results as required

w. To enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service

x. To work with your line manager to access regular clinical supervision to enable you to deal effectively with the difficult issues that people present

y. To contribute to and embrace the spectrum of clinical governance

z. To attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

aa. To contribute to public health campaigns (e.g., flu clinics) through advice or direct care

bb. To support and deliver health promotion and wellbeing programmes including any opportunistic delivery

cc. Maintain a clean, tidy, effective working area

Secondary key responsibilities

In addition to the primary responsibilities, the Nursing Associate may be requested to:

a. Be an accountable professional

b. Support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives enhancing service delivery and patient care

c. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

d. Duties may vary from time to time without changing the general character of the post or the level of responsibility

e. To understand practice and departmental policies

f. Undertake all mandatory training and induction programmes

g. To act as a chaperone

h. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels

Job Types: Full-time, Permanent

Pay: 24,100.00-26,530.00 per year

Benefits:

Company events Company pension Employee discount Free parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 31/07/2025