Job Description

ABOUT GUILDHOUSE SCHOOL

Guildhouse School, located in the heart of Bloomsbury in central London, is a boarding school for ages 15+ that provides an immersive international environment for ideas and creativity, where students are empowered to make a positive impact on our world.


The school offers an outstanding international pre-university educational experience, with small class sizes, to students from all over the world. Housed in three beautiful grade two listed buildings, the school is the first high school in Europe to have a Bloomberg Business Lab.


Students at Guildhouse School are studying for A levels and University Foundation Programmes and preparing for admission to universities across the UK and abroad. We pride ourselves on our approach to high quality and personalised teaching and learning experiences, with small class sizes and an informal atmosphere ensuring that students are treated as individuals and build great relationships with staff. Our ethos and culture for students is 'Work Hard, Aim High & Be Kind'.


Position Overview: The Registrar at Guildhouse School London is a key middle leadership role, supporting the student lifecycle from initial enquiry to successful completion of studies. The Registrar ensures a smooth and positive experience for all international students.

Main Responsibilities:

Admissions & Student Support:

Conduct student interviews and site tours.

Act as the primary contact for pre-arranged and walk-in visits from agents, students, and parents.

Support the development of an alumni network.

Oversee key student events, including induction weeks and registration events.

Coordinate student induction and registration, ensuring a smooth start for new students.

Assist students with settling into the UK, including guidance on opening bank accounts.

Ensure all students are set up on the school's MIS and other relevant platforms.

Manage post-arrival service issues and student retention.

Deliver exceptional service to all prospective clients and visitors.

Coordinate school open days and events with the Senior Deputy Head.



Student Communications Team Management:

Lead and manage the Student Communications Team, ensuring high standards of customer service.

Enhance communication channels for students, parents, and agents.

Serve as the central point of contact for students, parents, agents, and internal stakeholders.

Ensure compliance with UKVI and ISI regulations for international students.

Respond to all issues within 24 hours, prioritizing urgent matters.

Build strong relationships with students and agents.



UKVI & ISI Compliance and Reporting:

Work closely with the Immigration Compliance Officer to ensure compliance with UKBA rules and regulations.

Support students with travel visas and parental permissions for academics, activities, welfare, and accommodation.



Data Management:

Maintain accurate student information on the school's MIS.

Verify contact information and maintain accurate records relating to the admissions process.



Administration:

Ensure timely correspondence, including letters, reports, certificates, and other official documents.

Maintain appropriate filing systems for all admissions.

Ensure timely and accurate reporting documentation.

Person Specification:

Essential Knowledge & Experience:

Understanding of admissions, student support, and UKVI/ISI compliance.

Familiarity with student management systems and data protection regulations.

Awareness of international student needs and customer service principles.

Experience managing student services and working with international students.

Event planning and compliance knowledge in an educational setting.

Essential Skills & Attributes:

Strong communication, leadership, and multitasking abilities.

Problem-solving, attention to detail, and event coordination skills.

IT proficiency, including student databases and Microsoft Office.

Professional, proactive, and committed to student success.

Strong interpersonal skills and cultural awareness.

Adaptable, resilient, and able to handle sensitive situations.

Positive attitude towards student support and engagement.

Desirable Knowledge & Experience:

In-depth knowledge of UKVI/ISI regulations and compliance procedures.

Understanding of wider educational policies and industry trends.

Previous experience in a senior admissions or student support role.

Track record of implementing successful student engagement initiatives.

Desirable Skills & Attributes:

Experience with advanced data analytics and reporting.

Proficiency in multiple languages for international student support.

Innovative approach to student services and support strategies.

Willingness to undertake further training and development.

BENEFITS

Cycle to work Scheme


Tech Scheme


Car Scheme


Free flu vaccine through Healthshield


Free eye tests


Financial wellbeing support via WageStream


Employee Assistance Programme


Group income protection


GP24: GP Access for all


Health Cash Plan


Death in Service


Long service awards


Employee referral scheme


Enhanced Maternity and Paternity pay

ABOUT CATS GLOBAL SCHOOLS (CGS)

CATS Global Schools is a leading education group committed to inspiring the next generation of world shapers. With a history dating back to 1899, but a focus on the future, our group brings together 16 institutions comprising independent boarding schools, an Arts University College, English language schools and a variety of summer programmes in the UK, US, Canada, and China.


Each year, we provide 18,000 students around the globe with the education they need to develop real-life skills for the future. We are dedicated to academic excellence and our students benefit from our well-developed links to over 40 top global universities.


We create a positive learning environment where every student is empowered to make a contribution to shape their world. This is made possible because of the commitment of our pioneering, persevering people who do the very best for our students.

OUR COMMITMENT TO INCLUSION AND DIVERSITY

We are committed to diversity, inclusion and belonging. Building on our core values Pioneering, Persevering, People We pledge to deliver a series of events, guest speakers and focus groups to make CATS Global Schools and employer of choice for all.

SAFEGUARDING

CGS is dedicated to safeguarding and promoting the welfare and well-being of children and young people. As such, appointment is subject to the satisfactory completion of safer recruitment employment checks in line with KCSIE guidelines. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained. Shortlisted candidates will be subject to online checks which may include social media