Job Description

Are you passionate about delivering good customer service? Do you have an empathetic manner with a warm and professional approach? Are you a confident and an enthusiastic team member?
Look no further! We have a fantastic opportunity for a Registration Officer to join our team here at Stockton-on-Tees Borough Council.




The Registration Service is at the forefront in delivering high quality customer-focussed services and we are currently looking to recruit a full time Registration Officer to assist in the successful provision of an extremely demanding and efficient Registration Service.




We are looking for a confident and enthusiastic team member who possess excellent customer service skills. An empathetic manner with a warm and professional approach to sensitive issues is essential. A good standard of literacy and neat, legible handwriting is also important.




For more detailed information about the role, please refer to the and Person Specification included in the Supporting Documents section.




Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.

We offer an excellent total reward package, including:

A competitive salary of up to 28,598 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement. Access to a number of other employee benefits including learning and development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:




https://www.stockton.gov.uk/careers




If you would like an informal discussion about the post, please contact Lyn Tilbrook, Superintendent Registrar on 01642 527720 or email lyn.tilbrook@stockton.gov.uk

Guidance for applicants

You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.



Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from DONOTREPLY@NORTHEASTJOBS.ORG.UK. All communication will also appear in the My Messages section of your North East Jobs account.