Job Description

Job Title: Registration Officer
Starting Salary: 31,537 opportunity to progress to 34,434 pa per annum (pro rata for part time
Hours: 37.0
Location: Stevenage (Office base) - travel required throughout the district, Stevenage, Letchworth Garden City and Hitchin.
Contract Type: Variable
Directorate: Resources
About the team
An exciting opportunity to join the busy team of Registrars at Stevenage Register Office. We are looking for a highly motivated, enthusiastic and organised person to join us in delivering this vital service to the people of Hertfordshire.
About the role
The role predominantly involves registering and conducting ceremonies throughout the Stevenage area. The role is variable hours and as such does not guarantee regular hours. It can be very busy during the summer months requiring a commitment of 2 in 4 weekends and Thursdays and Fridays. There is limited opportunity to register life events such as births, deaths and marriages, and the potential to take taking notices of marriage and conducting marriages and civil partnership ceremonies, both in the register office and at licenced venues in the area.
You will need to use excellent communication skills to extract key information and ensure the accuracy of the data recorded. You will also need strong presentation skills to be able to conduct ceremonies ranging from intimate celebrations to those with hundreds of guests.
This role is a variable hour's position with zero contracted hours. The role is primarily to cover weekday and weekend ceremonies in the Stevenage Registration District, and the number of working days will vary.
There may be an opportunity to train for weekday appointment cover paid hourly, and ceremonial cover is paid at a sessional rate per ceremony.
Excellent interpersonal and presentation skills are essential. A good standard of general education is required, but previous experience is not essential as full training will be given to the right candidate.
Variable mainly Thursday, Friday, Saturday, Sunday and Bank Holidays
About you
Essential:

• Registration experience with a sound knowledge of registration Law.
• Ability to understand complicated and detailed legislation, rules and procedures and interpret them to customers in emotional and sensitive situations.
• Administrative skills - Must be able record facts and figures accurately.
• Good standard of English and numeracy and the ability to write legibly and to spell correctly
• Good ICT skills - proficient in the use of MS Teams, Word, SharePoint and OneDrive.
• Good Organisational Skills - Ability to organise the work efficiently.
• Good Planning Skills - ability to plan your day, week as necessary.
• Attention to detail methodical approach
• Driving Licence required

Desirable:

• Strong public speaking skills
• Ability to work effectively as part of a team.

This is an excellent opportunity for anyone with a commitment to delivering key life events to the most exacting standards at times of the greatest significant to our customers.
This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
To hear more about this opportunity please contact Nadia Wistow Registration Manager: for an informal discussion about the role.
Interview Date: 21st & 22nd August 2025
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required
You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).