Job Description

Looking for a challenge in one of the world's largest airfreight logistics organisations?



At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.


We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world's economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

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About the role

As Regulatory Compliance & Risk Management Manager, you will lead a specialist team accountable for interpreting and ensuring compliance with both International and Host State legislation and regulations as well as cargo industry standards. You will set direction and, provide technical guidance and support to enable effective local and regional implementation and management in the areas of Safety, Security, Customs and Ethics & Compliance.


You will be the custodian of the IAG Cargo operating manuals, ensuring that the business has clearly laid out requirements to achieve compliance to regulations and standards.


The remit will include creating an awareness and understanding of requirements and policies through ongoing communications in conjunction with the operating principles laid down within the IAG Cargo operating manuals and group standing instructions.


You will provide assurance and oversight to various stakeholders through a quality programme as to the performance and robustness of the controls implemented to protect the business in meeting regulation and standards as well as support the expansion of the network.


Through management systems you will drive focus on effective investigations and corrective actions to address non-conformance as well as identify areas of continuous improvement and create measurable action plans to address and deliver a step change in risk management through change programmes.

What you'll do

Interpret regulatory requirements and industry standards, promoting a risk-based approach through the creation and implementation of policies and procedures, guiding the organsation to being safe, secure and compliant as well as operating in an ethical manner.

Risk Management

Responsible for identifying, quantifying and managing safety, security, customs and Ethics & Compliance risk. Regularly coordinate risk assessments to identify specific compliance risks. Develop and maintain Management Systems to allow gap analysis to be conducted, monitoring of performance to be undertaken, promote culture within the organisation and mitigations to be implemented. Ensure adequate measures and controls are in place to comply and these are fit for purpose against regulatory changes. Ensure safety, security, customs and Ethics & Compliance risks from business change projects are effectively mitigated through a management of change programme. Accountable for managing, maintaining and enacting an IAG Cargo incident response programme to ensure an effective and timely response to mitigate disruption to the business.

Quality and Standards

Develop and manage a quality assurance programme for the IAG Cargo network to ensure compliance with regulation, international standards, IAG operating company requirements and the IAG Cargo operating manuals. Where shortfalls exist make appropriate recommendations and monitor completion. Ensure all safety, security and customs requirements as well as industry standards, policies and procedures are clearly defined, and specifications distilled into understandable and compliant standards within the operating manual.

Governance & Oversight

Maintaining and maturing IAG Cargo's safety and security governance structure to provide relevant insights to how controls are tested and performing, identifying where controls are ineffective and, defining interventions and action plans required to bring critical risks under control. Producing timely and relevant reports to support business decisions and vendor management discussions.

Support

Review, advise and guide the businesses on regulatory compliance matters related to safety, security and customs, provide assistance, judgement and challenge to the business. Work with the organisation to unlock new opportunities and grow the business as a subject matter expert Exercise and promote greater tone from the top with respect to communicating key activities related to regulatory compliance. Support the leadership team to promote a culture of compliance and risk-based decision-making.
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It's all about you

What you'll bring to IAG Cargo:


We are most interested in your drive to succeed, your talent for communication with your ability to think both critically to solve problems and think strategically.


We are looking for an individual who take prides in doing things properly and getting the job done. People who are naturally curious minded about the world of logistics and air cargo business. We are seeking individuals who can displays high levels of professionalism and confidentiality. You will need to be able to translate complex regulatory information into meaningful compliance guidance. You will need to be able to demonstrate excellent analytical skills with attention to detail and make time critical decisions with ability to manage multiple and conflicting tasks effectively. We're looking for those who are collaborative and proactive to take initiative.

Skills and Experience:

Hold a degree level qualification and/or relevant experience ideally related to a broad spectrum of compliance activities. Hold previous regulatory compliance experience, preferred: risk or policy management and an understanding of regulatory text. Be able to pass a Counter Terrorism Check. Have the right to live and work in the UK. Displays resilience when faced with challenges; balances competing demands and
responds well to changing priorities, adaptable.
Consistently completes deliverables within deadline and to high standard. Seeks to continuously improve outputs; identify opportunities for improvements whilst balancing the needs of the business. The ability to collect & organise data, interpret its significance & provide management with clear & concise reports. Demonstrates ability to influence to achieve buy-in from key stakeholders;
communicates effectively and inspires people at all levels.
Effective people manager, who can direct and lead a varied team.
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We'll treat you right

Wherever you work within IAG Cargo, you'll play a part in helping us deliver what the world needs and join a diverse and inclusive business that's making a difference.


As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:





Life Assurance and Personal Accident Insurance A hybrid environment with 3 days a week in the office and two from home. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead. All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.


All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.