Regulatory Governance And Issue Management Specialist ( Hybrid)

Belfast, United Kingdom

Job Description


Citi Overview:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast\xe2\x80\x99s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Team Overview:

Markets Operations Regulatory & Legal Entity Control is a newly created centralized team responsible for oversight of regulatory functions. The vision is to implement a best-in-class regulatory control framework focused on risk reduction, process improvement, ensuring consistency and transparency of all regulatory matters impacting Global Markets Operations.

The target operating model consists of 4 key components:

  • Regulatory Quality Assurance (QA) \xe2\x80\x93 Proactive execution of risk-based QA reviews to identify gaps and partner with the Market Operations teams to remediate any identified gaps.
  • BAU Regulatory Control \xe2\x80\x93 Monitoring of regulatory control exceptions and partnering with the relevant stakeholders to identify and remediate root causes at source.
  • Regulatory Change Management \xe2\x80\x93 Drive and implement various regulatory change and remediation programs for Market Operations; execute a robust change management framework to allow for the regulatory impact of operational and technology changes to be adequately assessed.
  • Regulatory & Legal Entity Governance \xe2\x80\x93 Oversee all aspects of regulatory and legal entity governance including but not limited to issue management, regulatory interactions, and the implementation of adequate governance forums to drive accountability and transparency.
Job Purpose:

This is a newly created role where the candidate will contribute to activities of the Regulatory Quality Assurance, and the Regulatory & Legal Entity Governance teams.

Specifics of the role include:
  • Execute assurance reviews for identified gaps in regulatory processes
  • Review outstanding actions for regulatory rule mapping across relevant assessment units
  • Co-ordinate and run new regulations impact assessments
  • Prepare and publish themes and lessons learnt from quarterly risk assessments and issue management assurance reviews
  • Carry out reporting responsibilities for Regulatory Quality Assurance (progress updates, periodic reporting for different forums
  • Liaise with the SMEs to agree on required remediation, monitor completion of actions and adequacy of remediation to mitigate the identified risk
  • Aid adoption of regulatory framework governance across teams in Market Operations
The role provides a range of opportunities in the implementation of our strategic transformation priorities including:
  • Implementing best practices and global consistency, simplifying & standardizing processes, and flows.
  • Opportunity to learn and acquire expertise across a range of products and asset classes.
  • Significant interaction with a wide range of stakeholder groups and senior management to help drive the agenda.
Key Responsibilities:
  • Maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis.
  • Drive standardization of controls across regions and suggest opportunities for harmonisation across teams.
  • Implement plans and execute vs milestones ensuring we meet deadlines and regulatory commitments.
  • Ensure our infrastructure and tools meet the needs to manage risk. Develop and suggest operating model changes to pivot Operations towards digitization and a robust control environment.
  • Partner with the Ops product leaders to understand and update process flows, challenges and potential solutions and present opportunities to senior Management.
  • Champion diversity and inclusion to create a working environment which allows our people to thrive and excel.
Skills & Qualifications:
  • BS/BA degree or equivalent work experience
  • Relevant experience in a related operations role with commensurate product knowledge and experience working with risk/audit teams.
  • Relevant experience in business analysis and documentation of business requirement specifications
  • Demonstrated experience working with data, process flows and reporting
  • Excellent verbal, written, and presentation skills.
  • Demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support strategic goals.
  • Strong risk management and control mindset
  • Self-reliant, excellent problem solver, results oriented.
  • Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
Successful candidates will attend a three week Market Operations Training Academy if required.

This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role

What we Offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We\xe2\x80\x99ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our page to learn more.

Highlights to our core benefits include:
  • Award winning pension
  • On-site health services
  • Private medical insurance packages to suit your personal circumstances
  • Paid parental leave
  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.



Job Family Group: Operations - Core



Job Family: Operations Project Management



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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Job Detail

  • Job Id
    JD3017028
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Belfast, United Kingdom
  • Education
    Not mentioned