Job Description

About us:

Liverpool Chiropractic Clinic is a well-established and fast-growing wellness centre focused on helping patients achieve long-term results through natural, movement-based care. Our expert team supports a wide range of patients--from chronic pain sufferers to active individuals in recovery. We're seeking a detail-oriented and people-focused Rehabilitation Program Coordinator to oversee the flow of patient care within our clinic.

About the Role:
This role involves overseeing key touchpoints in each patient's rehabilitation journey--from first contact through to ongoing program support. You'll be responsible for ensuring patients understand their care plans, attend regularly, and receive timely support throughout.

Patient Program Coordination:

Schedule appointments, rebookings, and check-ins to ensure treatment consistency Educate patients about the structure of their rehabilitation process (training provided) Communicate clearly about payment plans and care pathways Keep records accurate and up to date, ensuring data supports smooth clinical decision-making
Front-of-House & Support Tasks:

Greet patients and ensure a smooth arrival and check-in process Handle phone and digital communications in a professional, proactive way Support chiropractors with nervous system scanning and therapy preparation Set up and manage equipment such as traction benches and scanning tools (training provided) Help ensure clinic flow remains efficient and well-organised throughout the day
Who You Are:

You enjoy organising and improving processes while staying people-focused You're confident explaining plans and timelines to clients in a helpful way You're proactive, detail-minded, and great at following up Ideally, you have experience in a care coordination, therapy assistant, or health administration role You're tech-savvy and happy working with appointment systems and digital files You're comfortable supporting light clinical duties and assisting with equipment setup
Working Hours:

Flexibility required to work shifts between 7:30 am and 7:30 pm on weekdays Saturday morning availability (8:30 am - 1:30 pm) for potential holiday cover
What You'll Receive:

A structured, supportive role with room for development Full training in rehab pathways and in-clinic equipment Free parking and a pension scheme Regular team events and social connection
How to Apply:
Please submit your CV and a brief cover letter that explains:

Why you're interested in a rehab-focused coordination role Your availability or current notice period
Job Types: Full-time, Permanent

Pay: 25,480.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Work Location: In person