Job Description

Job Overview

Business Segment:

Business & Commercial Banking

Location:

JE, undefined, Saint-Helier, La Motte Street 46

Job Type:

Full-time

Job Ref ID:

80445893A-0001

Date Posted:

10/6/2025

NOTE:

This role is a Fixed Term Contract, and therefore only JERSEY Residents will be eligable.



To provide general administrative support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.



Qualifications

Type of Qualification:

Secondary/High school/A levels/Matric

Experience Required:

Business & Commercial Banking, The role requires relevant experience in a banking environment.

Outputs:

Address client's queries/requests timeously, monitoring their progress to ensure they are resolved/addressed by acting as a liaison between clients and internal departments and providing accurate and timely administrative support to relationship managers, to provide seamless experience to clients.

Ensure accurate information is loaded onto the system and provided to the Manager or others in the team when need be or upon request.

Follow all relevant departmental policies, processes, standard operating procedures, service levels and instructions so that work is carried out in a controlled and consistent manner while ensuring compliance with applicable regulations and legislation.

Foster a collaborative and client-focused relationship with all internal stakeholders to deliver solutions that effective, pragmatic, and risk appropriate.

Liaise with other internal business areas to ensure the timely processing of all transactions so as to provide the highest levels of service to clients.

Additional Information

Behavioural Competencies:

Conveying Self-Confidence

Embracing Change

Examining Information

Inviting Feedback

Managing Tasks

Producing Output

Providing Insights

Resolving Conflict

Showing Composure

Team Working

Thinking Positively

Understanding People

Technical Competencies:

Account Opening & Maintenance

Attitude of Customer Experience

Banking Process & Procedures

Client Servicing

Customer Understanding (Business Banking)

Product Knowledge (Business Banking)



#SBO

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za