Job Description

About Us
Aberdeen Cyrenians have provided front-line services and care in the North East for over 50+ years, empowering vulnerable and socially excluded people, to overcome their personal challenges, make informed choices and move towards positive outcomes, promoting dignity, inclusiveness and equality throughout communities.
Our organisation exists to support anyone and everyone who is facing difficulty and we provide a wide range of life-changing services including support to people who are homeless or at risk of homelessness, have experienced abuse, are at risk of violence, are at high financial risk, struggling with mental health issues, struggling with substance addiction, social exclusion or involved in the justice system.
You can find out more about our organisation and our impact at
Job title: Relief Support Practitioner | Care at Home Service
Responsible to: Team Leaders and Service Manager
Hours of work: This role offers flexible working including mornings, evenings and weekends
Salary: 12.60 per hour plus annual leave allowance
Location: Field-based working across all three localities of Aberdeen City (base office is Bridge of Don)
Number of Vacancies: 2
Main Responsibilities: Lead and participate in the provision of a high standard of person-led care and support for service users in their own homes, in line with individual care plans and risk assessments, organisational policies, national standards, codes of practice and legislation.
Communicate effectively with service users, families and multi-disciplinary teams, record appropriate care notes and create a safe, positive and enabling environment.
Job Purpose
Our Care at Home team is looking for caring, compassionate and motivated people to join their growing team. The role offers agreed flexibility in your hours of work. We will offer you extensive training to support your development in your role to enable a great sense of job satisfaction.
Job activities

• To understand the physical, emotional, cultural, and social needs of the service users, including a wide range of needs, illnesses and disabilities
• To provide a wide range of domiciliary care including personal and continence care, managing medication, household tasks and meal preparation as agreed in individual care plans
• An understanding of palliative and end-of-life care
• An understanding of working with vulnerable elderly people
• Working to a person-centred and enabling approach
• To observe and promote the service user's choice, independence, dignity, privacy, fulfilment and other rights
• To actively support other Support Practitioners
• To undertake the tasks detailed in the service user's care and support plan using trauma-informed practices
• To encourage the independence and motivation of the service user and foster improved levels of self-sufficiency
• To provide input into the care and support plans alongside the service user
• To use manual handling equipment safely and correctly
• To take responsibility for the safe handling of property and equipment belonging to the service user
• To establish and maintain good communication and develop effective working relationships with service users, families and multi-disciplinary teams
• To ensure as safe as possible the living environment for the service user, whilst respecting the service user's choice and rights

Essential

• A minimum qualification of N/SVQ3 in Adult Health and Social Care, or equivalent professional qualification (nursing etc) (or equivalent professional experience and a willingness to work towards SVQ3)
• Literacy and numeracy at a level to maintain all the appropriate paperwork and report writing.
• Able to use a smartphone app and computer applications such as Word
• Proven track record in a similar role

Systems

• Maintenance of records - Utilisation of PASS to record all information in relation to Service User Case Management
• Team meeting attendance
• Office 365 and IT Platforms

Quality Standards

• Working to the appropriate Care Inspectorate standards
• Working to the appropriate Scottish Social Services Council standards
• Working to the appropriate Office of the Scottish Charity Regulator standards
• Working to the appropriate Aberdeen Cyrenians standards and working in partnership with the commissioner.
• Working to the appropriate Environmental Health standards

General Terms of Reference
In carrying out the above activities, the Home Care Support Practitioner will:

• Work on their own and as part of teams, both within Aberdeen Cyrenians and with partnership organisations
• Maximise their own performance and contribution
• Ensure they comply with internal and external regulations, procedures and other requirements pertaining to the service
• Maintain the good reputation of the organisation
• Keep abreast of developments and legislation relevant to the service's range of activities
• Seek to improve their knowledge and skills by both formal and informal means
• Carry out other relevant work commensurate with the post as required

Aims, values and behaviours
To be respectful of and work in accordance with the core values and behaviours of the organisation.
To respect and work in accordance with our Equality and Diversity Policy and ensure its promotion in the course of your daily work
Have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.
Co-operate with employers and co-workers to help everyone meet their legal requirements.
Raise any specific queries or concerns you have regarding your workplace with your line manager or health and safety representative.
You can expect the following working for us:

• Comprehensive training through our online Learning Management System
• Opportunity to pursue on the job qualifications and career progression
• Online timesheets and expenses
• We are a Living Wage Foundation accredited employer - pay is reviewed annually each April
• Benefits including Bike to Work Scheme and an Employee Assistance programme
• A warm and friendly team environment where everyone is valued.
• Mileage paid at the national rate.

It's important to us that we recruit people who share our values and who want to make a difference. Our interview process is designed to get to know you better and to find out why you want to work for us. If you are nervous, please don't be - there are no right or wrong answers.
Because we work with vulnerable people, we have a responsibility to safeguard them. We undertake background and reference checks, and it is a term of employment with us that all employees register with the Protecting Vulnerable Groups ("PVG") scheme operated by Disclosure Scotland.
We guarantee an interview to candidates who have lived experience within the areas of society and the issues that we support and those who are care experienced, subject to meeting the minimum criteria for the role.
We're an equal opportunities employer and value diversity - exclusion has no place in our workplaces. If you need us to make reasonable adjustments to allow you to attend an interview with us, just .
We regret that due to current Home Office rules, we are not able to sponsor applicants for this role, so you must be eligible to live and work in the UK without sponsorship.
The closing date for this position is Tuesday, 8th July 2025.
We review applications throughout the advertising period and reserve the right to close the advert early should sufficient applications be received.