TheSqua.re is a leading technology-driven hospitality company specializing in 4-5 star corporate accommodation across key metropolitan destinations worldwide. With a commitment to excellence and an ambitious strategy for growth, we foster a culture of collaboration and innovation within our vibrant London office and we are looking for a Relocation Account Manager to join our organisation.
Position Overview:
This position is a response to our increasingly growing relocation department. Working with the relationship, development and performance of Corporate Relocation clients in line with revenue generating goals and KPIs.
The successful candidate must have over 2 years of relocation experience with Sales account management in the Relocation industry with a proven track record of business development and bringing in new clients. Working from the Hammersmith Office, the role requires a customer service focused person with technical knowledge to ensure revenue growth, and the authority to resolve issues. Major focus of the position is to saturate any opportunities for additional revenue growth and bring them forward to the organisation for decision-making.
The position will work closely with the Director of Network Sales and Global Supply Chain, and with other internal groups within the business such as Reservations, Account Management and Guest Service Teams for relationship development and issue resolution on a daily basis.
Responsibilities
Coordinate all aspects of the relocation process for corporate clients.
Analyze client needs and develop tailored relocation plans.
Communicate effectively with clients, vendors, and internal teams to ensure successful relocations.
Utilise Salesforce to manage client interactions and track progress.
Provide leadership and guidance to junior team members involved in the relocation process.
Monitor industry trends and best practices to enhance service delivery.
Requirements
Proven experience in relocation services is required within hospitality industry
Strong analytical skills with the ability to assess client needs effectively.
Excellent communication skills, both verbal and written.
Familiarity with Salesforce or similar CRM systems is a plus.
Demonstrated leadership abilities in previous roles.
If you are passionate about providing exceptional service and are ready to take on new challenges in the hospitality industry, we invite you to apply today and become part of our innovative team at !
Job Type: Full-time
Pay: 30,000.00-35,000.00 per year
Additional pay:
Performance bonus
Benefits:
Company events
Company pension
Employee discount
Schedule:
Monday to Friday
Ability to commute/relocate:
London W6 0LQ: reliably commute or plan to relocate before starting work (required)
Application question(s):
Do you have Relocation Experience
Experience:
Relocation : 2 years (preferred)
Work Location: In person
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