Job Description

We have a new position available for a Relocation Consultant to join a leading Relocation Service provider.

This position offers a hybrid working structure.

Joining the Relocation and Destination Service team you\'ll report directly into the Relocation Manager and will be responsible for ensuring the end to end delivery of relocation services.

Responsibilities:

• Managing end to end relocation and destination services.
• Handling assignee relocation case files.
• Proactively fostering relationships with assignees and their families, providing ongoing support during their relocation and settling in phase.
• Conducting relocator needs analysis and source Short Term Accommodation in line with their budget and requirements.
• Administering client relocation policies.
• Coordinating with Home Search Consultants and Letting Agents and arrange property viewings, inventories and check-ins.
• Draw up tenancy and renewal agreements, and departures arrangements.
• Connect with Education specialists to ensure the school search programme is initiated
• Help to co-ordinate the setup of utilities and other destination services.
• Liaise with household goods moving providers and furniture rental companies as needed.

• A minimum of 1 years of experience within the Relocation and/or Destination Services sector
• Strong Tenancy and Letting knowledge is preferred
• Fluency in an additional European language would be highly beneficial
• Excellent communication and customer service skills
• Passionate about delivering clients and customer with outstanding customer service
• Experience travelling, living, working or studying abroad is highly preferred
• Innovative and able to adapt to challenging situations
• Ability to multitask and manage workflow to meet deadlines and prioritise tasks
• Good IT skills
• Can do attitude - positive and personable
• Able to organise and prioritise tasks

Alchemy Global Talent Solutions