Job Description

Job Title: Remedials Advisor

Location: Leeds Office

Job Type: Full Time

About Us:

When you join BOXT, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers Football Club - among others. Backed by Brookfield and a part of the HomeServe group. And part of a team that works together to empower our customers' homes and lives.

BOXT offers...

A great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties. A market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers. Employee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression. Customer champions - Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products. Award-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quietmark approved. Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group.

Position Summary:

We are seeking a knowledgeable and proactive Remedials Advisor to join our team. The ideal candidate will provide expert guidance and support on remedial actions to address and resolve compliance, operational, or quality issues. This role involves assessing root causes, recommending effective solutions, and working closely with stakeholders to implement corrective measures that enhance overall performance and ensure regulatory adherence.

Key Responsibilities:

Analyse and evaluate issues requiring remedial intervention across operational, compliance, or quality domains. Develop detailed remediation plans based on thorough root cause analysis. Advise teams and partners on best practices for corrective actions and continuous improvement. Monitor the progress of remediation activities to ensure timely and effective resolution. Prepare reports and documentation detailing remedial actions taken and their outcomes. Liaise with regulatory bodies or auditors, providing necessary

information and demonstrating compliance with remediation requirements.

Educate employees to prevent recurrence of identified issues. Maintain up-to-date knowledge of relevant laws, regulations, and industry standards. Collaborate with cross-functional teams to integrate remedial advice into broader organisational processes.

Qualifications:

Qualified in Risk Management, Compliance, Environmental Science, Engineering, or related field. Proven experience in a remedial advisory, compliance, quality assurance, or similar role. Technical experience in Repairs would be desirable. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Familiarity with relevant regulatory frameworks and industry standards. Ability to manage multiple projects and deadlines effectively. Detail-oriented with strong organisational skills. Proficiency in Microsoft Office Suite and relevant software tools.

Benefits:

We have a great culture at BOXT, working closely together as one team. Our founders wanted to create a company that was disruptive, innovative, and forward thinking and they've created a positive, welcoming environment for people to work and thrive within.




Your benefits include...

30 days of annual leave (plus bank holidays) Free tea, coffee, fruit and breakfast Modern offices Social events Ongoing training and development opportunities Enhanced family friendly benefits Private medical cover
Company pension Death in service benefit
After probationary period

How to Apply:

If you'd like to join the BOXT team, then please send an email with your CV and get creative to tell us why you think you'd be a great fit for this role and our team.