Job Description

Join the XLCR Vehicle Management Team - Take the Lead in Lease Renewals & Customer Retention.

XLCR Vehicle Management Ltd, a leading name in vehicle leasing, is expanding its Renewals Team. We're looking for ambitious, experienced professionals who are ready to maximise their earning potential while building lasting relationships with our valued customers.

As a Renewals Relationship Manager, you'll play a key role in guiding customers through their end-of-lease journey -- from first contact to contract renewal -- ensuring a seamless, supportive, and value-driven experience that reflects our high service standards.

Position: Full-Time Renewals Executive

Location: Albert Road, Colne

What You'll Be Doing:

- Proactively manage a portfolio of customers whose vehicle leases are due to expire within 6-12 months

- Build rapport and maintain regular contact with customers, identifying their future vehicle needs

- Present and explain tailored renewal options, including upgrades, alternative vehicles, or finance plans

- Generate quotes and secure reorders in line with customer preferences and company pricing strategies

- Handle inbound and outbound enquiries via phone, email, and social media regarding renewals

- Collaborate with internal departments to manage timelines for returns, deliveries, and new agreements

-Accurately update CRM systems and ensure all documentation is completed to a high standard

-Contribute to team targets and retention goals while maintaining a consultative, customer-first approach

What We're Looking For

:

- Previous experience in vehicle leasing, sales, account management, or retention roles - Excellent communication skills -- confident, clear, and professional

- Highly organised, with the ability to manage multiple accounts and deadlines

-Comfortable with both proactive outreach and responding to inbound renewal enquiries

-Goal-oriented and driven by customer satisfaction and performance-based earnings - Familiarity with vehicle finance products, leasing terms, and the end-of-contract process is a strong advantage

What We Offer

:

- Competitive basic salary 25k-30k (based on experience)

- Uncapped performance-related earnings -- experienced Relationship Managers can exceed 50,000+ OTE (Uncapped)

- Structured training and coaching, including renewals-specific sales techniques

- Full sales support and access to industry-leading systems and CRM tools

- A collaborative team culture focused on growth, service, and results.

About XLCR

At XLCR, we're committed to being the UK's best value-for-money leasing and contract hire broker.

Our Renewals Team plays a crucial role in customer retention, helping clients stay on the road in the most cost-effective and hassle-free way possible.

If you're ready to deliver real value to customers, take charge of your earnings, and join a business where hard work is rewarded -- we want to hear from you.

Apply now and help shape the future of vehicle leasing at XLCR.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Additional pay:

Commission pay Performance bonus
Schedule:

Monday to Friday No weekends
Work Location: In person

Application deadline: 11/08/2025
Reference ID: REN25