Job Description

Role Purpose

This is your chance to make an impact by helping to continuously improve and shape our client's customer experience and where your contributions will be valued and recognised.

As a renewals team member, you and your team will be responsible for managing policy renewals, including reviewing current policy information, obtaining the most competitive quotation from our panel of insurers and issuing to our policyholders in a timely manner.

Working closely with the Call Centre Managers you'll play a crucial role in delivering our existing customers with their renewal quotations.

Key Accountabilities

Ensure compliance with company policies and regulations. Providing insurance renewal quotations, with a focus on customer satisfaction. Ensuring seamless service to build long-term relationships with our clients.
Experience & Requirements

No prior insurance experience is necessary, but strong attention to detail is a must. A customer-focused attitude and the ability to learn quickly. Basic English, maths and computer proficiency and a commitment to delivering high-quality service A proactive, solutions focused team player with excellent interpersonal skills
What We Offer

No prior insurance experience is necessary, but strong attention to detail is a must. A customer-focused attitude and the ability to learn quickly. Basic English, maths and computer proficiency and a commitment to delivering high-quality service A proactive, solutions focused team player with excellent interpersonal skills.
Job Type: Full-time

Pay: 24,600.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Renewals Team Member