Job Description

Who we're looking for

We're looking for someone to keep our rent arrears cases under close control by taking appropriate action when rent isn't being paid on time, engaging with our customers to maximise income.


You'll have previous experience working as a Rent Officer or within debt or income collection. You'll have experience in preparing legal paperwork and representation at court possession proceedings. Your knowledge of welfare benefits will prevent arrears from escalating whilst your IT skills will ensure everything is recorded accurately. With bags of energy and enthusiasm, your communication skills will enable you to work across all teams and with our customers, always looking for ways to improve the customer experience.


Due to the nature of this role, you may be asked to complete a Standard DBS check if hired.


When we're hiring, we look for people who connect with our KOSMIHC values:

We know our stuff We make it happen We care

You can find a full description of our values here


Feel a connection? If this sounds like you, click on 'apply now'!


Closing date for applications is 30 November



Hello. We're RHP. Our purpose is to provide safe, secure homes - opening the door to life opportunities. We own and manage over 11,000 homes for social rent and shared ownership, and plan to build more over the next 12 months.


Our employees enjoy working for us, and we've been recognised as an excellent employer through several prestigious awards, including being named as a Top Employer for three years in a row. In recent years we've also gained Gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.


We're a Disability Confident Employer, which means we're committed to inclusive recruitment practices.


If you want to make a difference to our customers, colleagues and beyond, we're the place for you.

Connected through difference

We embrace and understand the value diversity brings - it can only make us better and stronger. That's why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It's important to us that you feel valued, appreciated, and free to be who you are.