Job Description

Rental Manager

Washington, NE38 7LW
Up to 40,000 DOE
Full-time | Permanent

About the Role

We're seeking a hands-on and commercially focused

Rental Manager

to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth.

Key Responsibilities

Fleet Management

Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems) Coordinate inspections, servicing, repairs, and replacements Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX)

Rental Operations

Manage end-to-end rental transactions from enquiry to return Maintain contracts, pricing, and rental terms in line with business strategy Schedule logistics for asset mobilisation, delivery, and collection

Customer Management

Act as the main contact for rental customers, ensuring fast resolution of queries Build and maintain strong client relationships to secure ongoing business Understand and respond to unique project requirements

Team Leadership

Lead rental coordinators and technicians Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery Train staff on safe handling and use of equipment

Commercial Focus

Monitor rental KPIs (utilisation, availability, downtime, revenue) Support forecasting and budgeting for rental services Recommend fleet upgrades and new equipment investments

Requirements

3+ years of experience in rental management, industrial equipment, or fleet operations Strong understanding of tools and industrial equipment Familiarity with asset tracking systems or rental management software Excellent organisational, leadership, and communication skills Knowledge of PUWER, ATEX, or inspection frameworks is a plus Full UK driving licence (essential)

Desirable

HNC/HND or equivalent in Engineering, Operations or Business IOSH/NEBOSH safety training Forklift or HIAB licence (advantageous)

What's on Offer

Salary up to 40,000 depending on experience Opportunities for career progression Ongoing training and development Company pension and standard benefits
Job Types: Full-time, Permanent

Pay: Up to 40,000.00 per year

Benefits:

Company events Company pension Health & wellbeing programme On-site parking
Work Location: In person