Job Description

Job profile

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The job requirements are detailed below. Essential qualifications, skills and experience are listed in the s/Person Specification which can be found under the attachments section below.

Job details

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Job reference

REQ001845

Date posted

17/10/2025

Apply by

31/10/2025

Salary

28,142

Contractual hours

37

Basis

Full Time

Job category/type

Housing

Rents and Repairs Assistant

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Job description

Mae'r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

An exciting opportunity has arisen for a highly motivated individual to become part of the Social Letting Agency Team in RCT. This is a full-time role working 37 hours per week and is based in Ty Sardis, Pontypridd.



The Social Letting Agency offer landlords a full property management service for the duration of their lease, including repairs, maintenance and a guaranteed income.



This position is temporary and funded until 31st March 2026.



The Rents and Repairs Assistant will be part of a small but, busy team, monitoring the repairs and rental income.



As part of the team, you will need to deliver an excellent customer service to contract holder, along with professionals we become involved with.



You will need to be confident working with our contractors and internal partners.



You will need to be fully competent in using IT systems, with the ability to learn new systems.



If you would like to find out more about the role or about the Social Letting Agency Services, then please contact Diane Bettie, Homefinder and Accommodation Manger on 07385 086787.



Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council's longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.



In support of the Council's voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.