Rents Officer

Swansea, WLS, GB, United Kingdom

Job Description

31,067 - 34,314 per year. An exciting opportunity has arisen within the Housing Service to work as a Rents officer in a busy Rents Team; this is a customer facing role which includes supporting and advising tenants in respect of their rent accounts.


Post title:

Rents Officer

Post number:

PL.0374

Salary:

31,067 - 34,314 per year

Job description:

Rents Officer (PL.0374) Job description

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Directorate/department:

Place

Apply online now for post PL.0374


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Closing date:

11.45pm, 9 September 2025

Further information


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We are looking for a self-motivated, dedicated and reliable team player to work in a busy team. The Rents Officer post is a challenging role where the successful candidate will take a preventative approach, having responsibility for rental income collection, rent arrears recovery and the provision of support and advice to tenants. We are asking for someone who will show empathy to the individual circumstances of customers and balance this with the need to help keep rent arrears to a minimum and recover rent arrears. The post holder will report directly to the Senior rents officer and will assist in ensuring that performance levels are sustained and that tenants received excellent levels of customer care from the Housing service. It is essential that you have a current driving licence and your own transportation.

Safeguarding



Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at https://www.swansea.gov.uk/corporatesafeguarding


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Job Detail

  • Job Id
    JD3626198
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Swansea, WLS, GB, United Kingdom
  • Education
    Not mentioned