Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Housing Managed Contract, you'll manage and deliver all aspects of void and responsive repairs. You'll improve our service, enhance the customer experience, and provide good value for money.
Why ForHousing?
Hybrid working - some of your time can be spent working at home, or you're free to spend more time in the office if you prefer
Agile working - we are outcome driven, so we empower you to do your best work, in the way that works best for you
STAR - through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products
Smartech - purchase technology or white goods and spread the cost
Wellbeing centre - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more
Cycle to work scheme - save up to 40% on bikes and equipment
Employee Assistance Programme - access to a 24/7 counselling and support helpline
What you'll be doing:
Liaising with colleagues, customers and stakeholders on all matters relating to responsive repairs and servicing activities
Assisting in management and delivery of the void process
Training colleagues on voids and repairs
Building and maintaining relationships with key partners and stakeholders
Supervising control and repair work
General surveying and project management duties
Improving service delivery and performance
What we're looking for:
Knowledge of housing legislation would be beneficial
Excellent knowledge of the voids, allocations and lettings process
Great communications and problem solving skills
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
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