Job Description

Repairs Team Leader - Northamptonshire Partnership Homes

An exciting opportunity has arisen to join the Property Maintenance Team at Northamptonshire Partnership Homes.

The successful candidate will be responsible for supervising the duties of the trade operatives, guiding, directing and actively managing to ensure that effective customer service and repairs are delivered to the approved standards as quickly as possible, consistent with efficient and effective use of all the resources available to the team.

The key responsibilities of the

Repairs Team Leader

include:

- Supervise and mentor a team of operatives to ensure effective performance, productivity and safety.

- Carry out and manage technical inspections and follow on works for complex cases and external works

- Performance managing trade operatives and external contractors through monitoring and analysis of performance data, tracker information and customer feedback.

- Providing prompt guidance, assistance, and advice to front-line staff as and when required.

- Assisting with the pre, monitored and post inspection of properties as required.

- Line managing front-line team members, and dealing with attendance and absence management, disciplinary matters, health & safety, holiday rotas, overtime working, on call arrangements and performance management.

- Acting as an emergency point of contact outside of usual office hours on a rotational basis, being available to attend site to supervise major emergency situations, such as fires, structural damage and flooding etc.

The successful candidate will need to demonstrate the following skills and experience:

- Broad Housing/jobbing technical repairs background and show a passion for working in social housing.

- Experience in managing staff attendance, conduct, discipline, welfare, performance and development, through following documented policies and procedures.

- Good verbal communication skills.

- Takes responsibility for own actions, set high standards for personal performance and shows determination to meet goals.

Experience and knowledge in Carpentry, Brickwork, Roofing & Finishing is desirable.

In return, we offer a range of

benefits to employees

, including:

- Holiday entitlement of 28 days a year (plus public bank holidays), increasing to 33 days after 5 years' service

- Access to the Local Government Pension Scheme

- Free parking

- Cycle to work scheme

- Flexible working arrangements

- Employee discount hub

- Training opportunities

It's an exciting time to join Northamptonshire Partnership Homes (NPH) as we expand and grow our business, whilst developing and improving existing services for our residents.

We deliver housing services on behalf of West Northamptonshire Council (WNC), supporting them to deliver their housing strategy and ambitious development programme. We believe that everyone deserves a safe, high-quality home that meets their needs. We understand that demand for affordable housing, locally and nationally, significantly outstrips supply and the impact this has on individuals and families. We are therefore committed to building as many new homes as possible, developing innovative solutions and maximising partnerships to positively impact the communities we work in.

We pride ourselves on the culture we've created, which is open, transparent, supportive and community spirited. With excellent learning and development opportunities, flexible working arrangements and a fantastic team; NPH is a great place to work. The dedicated careers page on our website lists the fantastic benefits we offer. You can also hear why our colleagues love working for NPH.

At NPH we value and respect all differences in all people, whether seen or unseen. We aspire to an inclusive working environment and a culture that reflects our colleagues and residents. Our colleagues have equal access to learning and development opportunities, and we create opportunities for their voice to be heard. We welcome applications from all regardless of race, faith, age, sexuality, gender identity, neurodivergence or disability. If we can make any adjustments to our recruitment processes to make it more accessible, we actively encourage you to let us know.

Job Types: Full-time, Permanent

Pay: From 40,198.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Schedule:

Flexitime Monday to Friday
Application question(s):

Do you have a full UK driving licence? Do you have a time restriction on your eligibility to work in the UK?
Work Location: In person

Application deadline: 29/06/2025