Job Description

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Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world\'s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the \xe2\x80\x9cbank of banks\xe2\x80\x9d - 97% of the world\xe2\x80\x99s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we\xe2\x80\x99re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We\xe2\x80\x99re seeking a future team member for the role of Representative, Client Processing to join our OPTISM (Operations, Payments, Treasury, Issuer Services, Markets) team. This role is located in Poole, UK with a hybrid work model.

The Corporate Trust Payments Team is responsible for the timely and accurate processing of high value payments, relating to New Issue of Securities and Debt service on behalf of our clients.

Our Team consists of 7 members, therefore we need a motivated team player.

In this role, you\xe2\x80\x99ll make an impact in the following ways:

Daily Responsibilities:

• Payment inputting across multiple payment systems.
• Monitoring of various types of accounts to ensure receipt of funds from clients.
• Ensure payments are processed in a timely and accurate manner.
• Working with internal teams and Client Service Managers.
• Exercise daily controls to ensure all processing is completed within cut-offs.

General responsibilities:

• Client Processing - Provide quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
• Under direct supervision, perform routine operational tasks, processing updates to client accounts or company records and ensuring that data is feeding into the right system.
• Enter data, keying information from checks, interpreting payee information and transcribing into on-line system.
• Begin monitoring exceptions.
• May interact with record keepers to verify that client records are correct.
• Execute all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs. Respond to internal client and occasionally external inquiries, escalating non-standard issues to a Team Lead.
• May communicate with an external third party to research inquiries.
• No direct reports.
• Responsible for the quality and completion of own work.

To be successful in this role, we\xe2\x80\x99re seeking the following:

• A good team player.
• The person that can work under pressure.
• Have excellent numeracy and communication skills.
• Have very good PC skills \xe2\x80\x93 Outlook/EXCEL/Access and Acrobat Reader.
• Familiar with the accounting, banking services or have a willing to learn and gain knowledge within those areas.

Qualifications:

• High school/secondary school or the equivalent combination of education and experience is required.
• Bachelors degree preferred.
• 2-3 years of total work experience preferred.
• Experience in brokerage processing preferred.

Our offer:

• Full time contract of employment.
• City Centre locations close to main railway station and flexible working arrangements.
• Flexible benefits package, including life and medical insurance, health screening, fitness discount programme, employee assistance program.
• Award-winning Wellbeing Program supporting you with your unique health and wellbeing needs.
• Pension scheme.
• On-site childcare and a parental buddy programme.
• Exciting opportunities for career and global mobility.
• Diverse and inclusive environment.
• Employee Referral Program.
• Recognition programmes.
• A multitude of opportunities to get involved in charity projects and Employee Resource Groups (ERGs).

At BNY Mellon, our inclusive culture speaks for itself. Here\xe2\x80\x99s a few of our awards:

• Fortune World\xe2\x80\x99s Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg\xe2\x80\x99s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index

, Disability: IN \xe2\x80\x93 100% score * 100 Best Workplaces for Innovators, Fast Company

• CDP\xe2\x80\x99s Climate Change \xe2\x80\x98A List\xe2\x80\x99

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team \xe2\x80\x93 one that is representative and inclusive of the diverse talent, clients and communities we work with and serve \xe2\x80\x93 and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

BNY Mellon